Local business · Winthrop, MALocal business · 305 Shirley St, Winthrop, MA 02152, USA
Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Streeter Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Forty-eight years in one town. Streeter Plumbing & Heating has worked out of Winthrop since 1978, and its permit file — 101 jobs, twelve of them in the past three years — reads like a neighbourhood plumbing and gas shop: boilers, backflow preventers, water heater swaps, and bathroom and kitchen fixture renovations in Winthrop, Revere, Malden, East Boston and Burlington. Its Massachusetts plumber licence, 10459-PL-M, is active, held by Kenneth Streeter. Thirteen people work there. The published customer record is only three reviews deep, and it splits. In November 2025 a customer with a heating fault another company had failed to fix said Streeter sent someone who removed any doubt about his qualifications, explained the problem and got it moving. In January 2026 a long-time customer described a family-run team under owner Kenny — friendly, responsive, skilled and reasonably priced. The third is a one-star from March 2026, and it is about the office rather than the pipework: the caller said a call the office insisted it had made never appeared in their own phone log, and the exchange turned sour from there. Nothing in that account disputes the work itself; the dispute is about communication. One more thing worth knowing before calling. The directory record around this business is untidy. BuildZoom lists several Massachusetts and City of Newton licence entries as unverified, long expired, or at one point cancelled, and shows a Winthrop address and phone that differ from the BBB's. The state registry is the one that counts, and it comes back active — but if you want the current registration on paper, ask for it. For gas work and heating faults in Winthrop and the towns around it, this is a long-established shop with a real permit trail. Pin the appointment down in writing.
If I could give 0 stars I would. This is the actual WORST company. We reached out to them because family and friends said they were local. We spoke to Ellen on the phone who stated that she called us on a day that she never did (we checked our call logs). She said " I definitely called I'll check my book and I have a witness". On our end we never received communication and someone came out two weeks ago to look at the work needing to be done. Clearly this woman is confused, doesn't have a call log and needs to retire because she seems miserable. DO NOT use this place.
A family owned and operated business. The Streeter Team, under the direction of Owner Kenny have created a culture of service excellence. They are friendly, responsive, skilled and reasonably priced. We’re long time customers and highly recommend them.
Called Streeter yesterday with an heating issue that was being worked by another company unsuccessfully. Streetet sent someone out who erased any doubt as to how qualified he was to solve our issue. Issue explained and on the way to resolution. Great professional service.
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Added 3 new comments, added 2 new photos, verified active license, established rating 3.6
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