TTP Plumbing

A one-man plumbing shop on Shirley Street in Winthrop, TTP Plumbing has been at it since 1991 — 35 years, according to its BBB file, with Thomas T. Palmnier listed as the owner and sole employee. Its Massachusetts plumbing license is active, held under TTP Plumbing LLC. The written history is short and it stops in 2024. Google shows 3.5 stars across 11 ratings, and the three comments on file split hard. A homeowner writing in February 2024 said the shop "saved me on short notice." Three months later, in May 2024, another described the opposite: a missed arrival window, a technician who took a part out of the compressor and left to get a replacement, then would not come back the next day to finish — $159 paid up front, with the customer saying neither the money nor the part was returned. A 2021 comment was about a company van's driving rather than any job. Its BBB page carries an A+ grade with no complaints or government actions listed, though the business is not BBB accredited — a sharp contrast with the Google side of the ledger. What to pin down before booking is exactly what went wrong in that 2024 account: the arrival window, what happens if a part has to be fetched mid-job, and the terms on money paid up front. For a small, licensed, long-established local plumber in Winthrop, TTP is worth a call — get the scheduling and payment terms in writing first.