The Boston Plumber

The Boston Plumber is Ryan Hilke, working solo out of Chelsea with a small team behind him — and reviewers keep circling back to the same two things: how fast he answers, and how well the fix holds up. His site says he's licensed and has served Boston-area customers for close to two decades; Massachusetts's registry confirms his plumbing license is active. Across sixteen Google, Angi and BBB reviews running December 2023 through May 2026 — every single one five stars — the story repeats: something breaks, and Ryan is on-site the same day or within a couple of hours. In a May 2026 review, one homeowner described him tracking down a mysterious leaking tub within a day of a first voicemail; an April 2026 reviewer called the work timely and said they'd already booked him again. He also turns up in reviews for bigger jobs: in a 2025 review, one owner had him redo the main stack and every supply line for an old two-family's cast iron system at what they called a competitive price, and several reviewers writing across late 2023 and early 2024 describe him running new water lines and fixtures through full kitchen and bathroom renovations — including one full gut renovation where his plumbing passed inspection and the general contractor on-site complimented his work. One thing worth asking about directly: the company's BBB profile lists its LLC as in business since 2023, while the company's own site describes closer to eighteen years serving the area — most likely an older personal operation formalized into an LLC more recently, but a homeowner should confirm the timeline that matters to them. The BBB profile itself carries an A grade, though the business isn't BBB-accredited. And because Ryan is the owner-operator with just a small team supporting him, it's worth asking about lead time for anything bigger than a same-day repair. For everyday plumbing fixes and the plumbing side of a kitchen or bathroom renovation around Chelsea and Boston, this is a plumber homeowners keep calling back — confirm current availability and scheduling before booking anything beyond an emergency visit.