The Chimney King of New England, Inc.

The Chimney King of New England is a South Easton chimney and stove company run by owner Jonathan Hawkins, a one-person operation BBB shows started in 2013 and incorporated in 2016. Reviews spanning 2021 through 2026 repeatedly credit Jonathan — often just called Jon — by name for professional, knowledgeable chimney repair and stove installation work. The praise is detailed and consistent. In a 2021 review, a customer described a single job that covered multiple flue repairs, a new crown, pointing, a stainless-steel cap, a full wash-down, masonry sealer, and tightened flashing. A 2025 review described a customer of several years — including through a move to a new home — who had a wood stove installed in their new basement and remained thrilled with the service. The most recent reviews, from June 2026, describe a dryer-vent-and-chimney cleaning and a chimney repointing job, both handled professionally and on time. But two reviews from October 2023, just days apart, describe the same kind of breakdown: one customer said calls and a full voicemail went unanswered for weeks after paying cash for a quote, and another said a promised pricing email for a gas fireplace insert never arrived after an otherwise knowledgeable in-person appointment. Separately, in an April 2024 review, a customer said they paid $325 for pellet-stove repair work the company wasn't able to fix. BBB rates the company A+, though it isn't a BBB-accredited business, and shows Jonathan Hawkins as its sole employee and president. For chimney repair, cleaning, or a wood, gas, or pellet stove installation, The Chimney King has a strong, detailed history of praise for Jonathan's hands-on work — the caveat is a real pattern of dropped follow-up after the initial quote in a stretch of 2023, plus one 2024 dispute over unfinished repair work, so it's worth confirming a firm timeline and getting pricing in writing before paying anything upfront.