The Trading Post

The Trading Post sells and services wood, pellet and gas stoves and fireplaces; its website lists gas fireplaces, fireplace inserts, wood stoves and pellet stoves, and it says it has been in business 54 years. A 2023 Reddit commenter said it has locations in Newtown and New Milford and is a Harman dealer. A 2024 customer bought a Mendota gas fireplace insert after visiting several distributors, said the company came to the house to take measurements when others would not, and called the install efficient and professional. A 2023 customer said two workers cleaned a pellet stove, checked the chimney and left the area clean. A 2023 customer who bought a stove 15 years earlier said the service department fixed a problem in about an hour. A 2022 customer said they ordered a full chimney liner at the New Milford branch; when the installers came and checked the chimney, they found a full liner was already installed, and the balance was refunded. That 2022 customer said they came back another day and installed the piece needed on a second chimney. A 2022 customer rebuilding an old pellet stove said Dave walked them through what was needed over the phone. A 2024 customer said they contacted the company numerous times about a difficult install and never got a call back. A 2024 customer pricing inserts said the salesman seemed not interested. A 2022 customer warned against letting one of its workers do any work. On Google it holds 4.4 stars from 46 ratings, and its Better Business Bureau grade is A+.