Verified record
When a 2024 customer's basement flooded on a Saturday night, they called Thorough Restoration at 9am Sunday, and the company arrived a half hour later with an entire team and a fair price. That 2024 customer said the company left its fans and dehumidifiers in the basement until everything was bone dry. A 2024 customer hired Thorough Restoration for mold removal and said it also replaced some insulation and some water-stained drop ceiling tiles, then cleaned up the area. A 2023 customer called about a major mold problem and said the company was on site within hours. A 2023 customer said Jorge got them scheduled for mold remediation after they had to reschedule, and that Miguel did the remediation. A 2022 customer said Thorough Restoration cleaned their air ducts, explained the process and what they were going to do, and charged a price the customer called reasonable. A 2023 customer said the company helped with dryer duct cleaning. A 2023 customer said they did ceiling repair in the kitchen and fixed cracks in the bathroom grout. A 2023 customer said they repaired a door the customer had not been able to open for probably two years. A 2023 customer said Jorge always checked in the evening before about arrival time for the following day. On Google the company shows 5 stars from 47 ratings, and on Thumbtack 5.0 from 10.
My basement flooded on Saturday night between 11p and 6a, I called Thorough Restoration at 9am on Sunday morning and they arrived a half hour later with an entire team and a fair price. They originally agreed to remove the drywall, flooring, remove all of the water, and only leave fans for about three days— on the third day, there were still some wet spots in the hard to reach areas, but they did not overlook a single corner of the space. They left their fans and dehumidifiers in my basement until everything was bone dry. Their service is amazing, they are dedicated, and genuinely care about how they leave your property. Hoping this doesn’t happen again, but I feel better knowing there is a local company I can trust!
Diego was very detail oriented and was very responsible. He showed up on time. I will be recommending Thorough Restoration to my friends and family.
I hired Thorough Restoration for some mold removal recently and was very happy with their service. Diego was super responsive and got back to me quickly every time I called or texted him. He and the other workers were courteous and careful in my home. They did a great job for a reasonable price, and they took care of everything - not only the mold removal, but also replacing some insulation and some water-stained drop ceiling tiles. They cleaned up the area so well that you would never know anyone had been working there! I would definitely call them again if the need arises.
Thorough Restoration eliminated my mold problem quickly and professionally. They are good at what they do and cleaned everything when the job was done. I highly recommend them.
Diego is the utmost trustworthy and reliable person. He is committed, dedicated, knowledgeable, and I couldn’t recommend him any higher!
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Oct 14, 2026.
Luis arrived within an hour4.9
Arrived by 8:15 after a 7:30 call4.3
House put back together by an on-time crew3.3
Asbestos removal called very professional3.0