Thumbs Up Plumbing

Thumbs Up Plumbing is a Smithfield plumbing company with a 4.8-star average across 286 Google ratings. The company says it has been in business 5 years and names Smithfield and Portsmouth as its service area. A recent customer said Shaq promptly responded to the call and identified the problem after water surged out of the house. A recent customer said Sean removed and replaced a toilet. A recent customer called Shaq very nice to work with and wrote, "Need the ceiling opened." A 2025 Google customer said Shaq reviewed their boiler system, made common-sense recommendations for repairs and costs, and did not hard sell them things they did not need. A 2025 HomeAdvisor customer said Shaq explained the features and benefits of their new faucet. A 2025 Angi reviewer said Shaq tightened a few leaky faucets while checking everything. A 2025 HomeAdvisor customer said the visit came outside the 2-hour window on a Sunday and that the job was quick and thorough. In a 2020 Angi review, a customer said Matt and Shaq came out the same day and replaced a hot water heater in 2 hours flat, at half the cost of RotoRooter. A 2021 Angi customer said Shaq came out on Memorial Day for a hot water issue and also changed out a faucet. A 2022 Angi customer said they were not told the drain cleaning would be subcontracted out, and that the subcontractor came unprepared and did not return as scheduled. A 2021 Angi customer said the worker arrived without the proper equipment, returned after an additional hour still without a hand-truck, and could not carry the old tank without the customer's help. The 2021 customer also wrote that he left cigarette butts in the driveway and expected more than a 6-year guarantee on the new tank for the price.