TLC Cleaning Co.

TLC Cleaning Co. works out of Peabody, cleaning homes across the North Shore, and the résumé that shows up in reviews is squarely deep-clean and recurring-visit work — the kind of scrub a family books before a move, after water damage, or just because the house hasn't had real attention in a while. Google shows 154 ratings averaging 4.9★, and its last six months on the platform, six reviews, carry no complaints. Recent reviews describe a spring deep clean that left one house "basically look[ing] brand new", a repair-and-clean job on a floor and ceiling after water damage that the customer called well-communicated, and a first-time booking that turned into a standing arrangement after prompt communication and a thorough first visit. That pattern — try them once, keep them — runs through the older record too: in a January 2026 review, a homeowner said TLC hit "every little spot" cleaning a house before a move-in, and in an October 2024 review, a customer named TLC's Bianca specifically for handling scheduling and follow-up, calling her "super helpful" — the same name comes up again in a review from that same month. One reviewer with a cat, writing in January 2026, said the crew used pet-friendly products and worked around the animal's schedule during the visit. The complaints on file cluster in one stretch, spring 2025, and none are recent. A customer wrote that the crew arrived an hour late for a deep clean booked right before her baby was due, then rushed through the whole house in 40 minutes. Around the same time, another reported thrown-out children's toys and a broken ceramic plate that wasn't disclosed until they asked directly, and a third described streaky cabinets and a partly-cleaned shower door after another late arrival. A separate 2025 review raised a different concern — discomfort over how the company handled house keys, enough that the customer re-keyed the home after ending service. Book TLC for a deep clean or a standing arrangement rather than a quick touch-up, and it's worth confirming upfront: the arrival window, and how they'd handle any accidental damage, given the spring 2025 reports.