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At Top Hat Chimney Sweeps, a 2025 customer thanked Randy for cleaning their chimney every year. A 2025 customer said they had the company out for a fireplace inspection required for condo insurance; that customer said the company sent a reminder postcard and text, arrived on time and completed the job. A 2025 reviewer wrote that Randy and his team solved a problem with their fireplace, improved it, cleaned it and made an appointment for the next year's cleaning. A 2021 customer said the company noticed a small opening in a joint that needed repair and filled it as part of the cleaning service. In a 2018 review, a customer who had just moved into a home with a fireplace and a wood stove said Randy and Andy did an inspection and cleaning and did not try to sell anything that wasn't needed. Its Massachusetts home improvement contractor registration, number 108509, is expired on the state registry.
Amazing family business! Thank you, Randy, for cleaning our chimney every year!
We had them come out for a fireplace inspection for condo insurance requirements. They sent a reminder postcard and text, which was great. They arrived on time, were professional, and completed the job. Will use them again.
Extremely professional and knowledgeable. Randy and his team came and both solved the problem we had with our fireplace AND improved it, cleaned it, and made an appointment for next years cleaning. Amazing service, I’m a very happy customer!
I used this business last year and they were great. Communication was fantastic as they were able to come a little earlier and called to be sure that was ok with me. They even noticed a small opening in a joint that needed repair and took care to fill it as part of the cleaning service. The guys were very neat too. The only thing they left me with was a clean and safe fireplace. I will use them again in the spring!
I just moved into a new home with a fireplace and a wood stove and called Top Hat Chimney for an inspection and cleaning. Randy and Andy were professional, clean, and so nice. They didn't try to sell me anything I didn't need and resolved what I did need efficiently and thoroughly. Randy took time to show me what was going on and to answer all of my questions. I'll definitely call them in the future.
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2 changes recorded — last scanned Oct 1, 2026.
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