Verified record
Tri Nguyen Tile & Co. is an Everett-based renovation outfit that says it has operated as a licensed, bonded and insured owner-operator general contractor since 2012, with 14 years of experience by its own account. The work people hire them for skews toward full bathroom gut jobs — tearing out an old layout, retiling, and coordinating the plumbing, electrical and painting to finish it in one pass. The written record runs 2018 to 2021 across nine HomeAdvisor reviews. In a 2020 review, a homeowner with "a terrible, old bathroom with a layout that made no sense" described Tri sourcing materials and fitting an unusual bidet toilet; a 2019 review recounted a full gut-and-restore — new walk-in shower, tiling, electrical and plumbing — with the crew cleaning up daily. The same stretch includes a complex custom build outside the bathroom: a 2020 review describes a 12'x30' roof deck with composite decking, finished ahead of schedule despite a tight one-way-street lot. That run of praise sits against one serious account. A detailed 2019 review alleges the work and communication declined partway through a job — no formal quotes, charges that kept rising without explanation — and that crew members took liberties in the home, including missing light fixtures reported to police. It's the only negative account on file, but it's specific enough to take seriously. Before booking, ask for a written, itemized quote up front — the 2019 complaint centers on charges that changed without paperwork. The bathroom-gut work and the deck build are the jobs to ask to see photos of; get pricing and scope in writing before the crew starts.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Tri Nguyen Tile & Co.. Use it to sanity-check bids, then get the real number in writing.
Upgrades beyond the standard like-for-like swap included in the base scope.
Estimated range
$27,500 – $45,000
Typical bathroom remodel around $36,300
Excellent. He renovated 2 bathrooms. His work is immaculate. He is easy to work with. He helps you out the best he can. He offers suggestions. Finished product is beautiful.
Tri and his team constructed a 12’x30’ roof deck with composite decking and a pressure treated base—a complicated project given my location on a one-way street in the city. The deck is beautiful, the price was fair, and the construction team was professional, respectful, and responsive throughout the project. They were able to complete the project before the estimated completion date. This is mostly due to the fact that they worked past 5pm on multiple occasions, and worked over a long holiday weekend. They’re work ethic was impressive to say the least. I have already recommended Tri and his team to close friends, and will certainly consider using Tri on any and all future projects.
Tri was great, I had a terrible, old bathroom with a layout that made no sense. Tri had lots of good ideas and he helped me source different materials. He listened to my needs and he even figured out how to install my super specific bidet toilet. I absolutely LOVE my new bathroom, and every morning I'm so glad that I did this renovation. There were hiccups, of course, but what construction project doesn't have that? I am surprised to see the previous review from fall of 2019- that is when Tri was doing my project as well. I wanted to wait a 6-12 months before reviewing to see how the work has held up. So far, so good. But I didn't have ANY of the issues from the previous reviewer. Tri was very professional, all of his contractors were as well, and I never had issues with any of them in my home (I do have security cameras throughout). He did explain any material costs or any changes to me, and I was able to provide my own materials at any time. The only one that I will agree with is that the subcontractor may not have been as skilled- my tile floor was not laid properly at first. When I pointed it out, Tri pulled it all up and redid the work, and I'm glad that he insisted on starting over and doing it properly. Overall, I was very pleased with the work and I would hire Tri again.
We were very pleased! Tri and his workers did a wonderful job! They did it all! Gutted and restored bathroom with new walk in shower Did the painting, tiling, electrical, and plumbing and every day when they left they cleaned and it was spotless The workers were very friendly and all knew their craft! We love our bathroom and would highly recommend Tri and his crew!
At first it went well, then his quality of work severely declined and so did his communication. He was incredibly unprofessional with not only poor and inconsistent communication but giving us no formal quotes and increasing the quote as he saw fit without any formal explanation or proof of paperwork. Although he was skilled his workers were not, and they were even more unprofessional treating the home as if it were there own and taking inappropriate liberties - stealing our light fixtures and napping on our furniture. Tri also had the habit of leaving beers in our fridge to drink during the job. The project which was supposed to last 2-3 months ended up taking 6 months. We gave him ample opportunity to finish the work. In fact, the final punch list was given to him in July and by the beginning of October we finally had to resort to an ultimatum to finish the punch list. He reacted immaturely and unprofessionally by ignoring us and then making up charges when the deadline approached to increase money even though he hadn't finished the project. We ended up settling on a figure for him to walk away and even after agreeing with us on that number - he decided to trespass and VANDALIZE OUR PROPERTY AND STEAL FROM US. He came in dead of night and removed materials from our exterior steps and decks and stole materials from our garage. When we confronted him, he admitted it and threatened to do more damage. We went to the police to file a report.
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1 change recorded — last scanned Aug 2, 2026.
Tile craftsmanship5.0
Brings finish samples on site and reworks plans5.0
A client for more than 20 years5.0
Detailed craftsmanship5.0