TS Power

Extremely pleased with the replacement and installation of 2 electrical panels. Daniel, Chris and Ian conducted themselves in a very professional and respectful manner. They worked long hours to ensure all tie-ins were completed within the 2 day schedule. I plan to use them for further projects and have no hesitancy in recommending the services of TS Power.

If you're shopping for an electrician, stop and hire these guys. Chris promptly came out (Next day) and diagnosed my electrical issue and implemented a clean solution. He was upfront about costs and materials for the job. (and it was a great value!) The company also has a great customer experience with automatic book-now appointments, text updates for arrival, quotes and receipts directly to email. Plus a terminal to pay by CC. Great!

TS Power installed 2 CAT6A Ethernet lines in my house. Because I have a finished basement, I wanted a professional to do this to minimize damage to the walls/ceiling. Before work, they made me aware that they would be cutting some holes for access, but they should be minimal, and I would need to repair them myself. The installer ended up cutting a 5 ft chunk of ceiling out of my basement to drill through multiple joists. Originally, they said they would not need to do this because they assumed the joists were running in the other direction. This hole was cut out in multiple pieces, and it is not square, so I will now have to cut out the excess to make it square to fit a drywall patch. I feel I would have been okay with this if the installer had made me aware that this needed to be done instead of just doing it and letting me know after. When running the line from my main floor to my second floor, the installer drilled 4 separate holes, and in one of them, left the drill bit because it had apparently snapped off in the wall. I was able to remove it easily with a bit of extension after they left. Not sure why 4 seprate 3/4 inch holes were needed for a single wire, and it is not great that this was left in the wall without letting me know. I had only noticed because I was inspecting the holes to make sure they did not accidentally drill through to the outside of my home (this was in an exterior wall). Thankfully, they did not drill to the exterior. I am not an electrician, but I do know flexi-bits exist, and would have probably prevented the 5 ft hole in my ceiling, and can also be used in wall cavities as they are up to 6 ft in length, and both ends of the 5 ft hole were accessible with smaller holes. in the ceiling. I will commend them for coming back to fix one of the lines after it did not work. They did test the lines the first time, but with a tester that doesn't really work on Cat6A. I do not fault the installer for this, as this is not well-known unless you work with networking a lot. Note that in the first install, they did staple the lines to the joist where my network equipment was located, which is unfinished. Stapling Cat6A is bad and can damage the wires and degrade performance. When fixing the line that was not working, they did not staple the line per my request. Overall, they did what they were hired to do, but would urge installers to check with homeowners when plans need to change and to be knowledgeable about the products they are installing.

TS Power is great! I used their services twice this month and both times they were on time, knowledgeable, efficient and the work was done as specified. Chris was very personable and very neat, cleaning up afterwards as if he wasn’t even there! If you are looking for a top notch electrician look no further than TS Power! 💥

Update: Work was done at the house over the course of a day. They were super helpful with updates, showed me the work they did, and explained the process. They even vacuumed up the random dirt that comes from installing thermostats. Super impressed and I'm sure you will be too. All said I got the appropriate plugs on the outside of my house, switched over two wildly aged thermostats in my basement into a one smart system, fixed an unsafe outlet that had been causing me problems, and finally wired my master bedroom in a way in which a smart thermostat would work. Today was just a quote and an attempt to fix a bad outlet. Daniel was super helpful in thinking through a few projects, gave me different options (3 separate quotes to pick from), was fine pushing the work to another day for scheduling purposes, and described his reasoning throughout it all. I appreciate the approach and the education so I know what I'm paying for as I choose my options. Looking forward to getting the work done next week.