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A July 2025 customer hired UNI-STAR Cleaning Service to clean hardwood floors after construction and said Jaclyn cleaned every inch of flooring. Based in Manchester, the company says it provides recurring, deep, move-in/move-out and disinfecting house cleaning across southern New Hampshire and north of Boston. Ryan and Amanda say they started the business in 2015. Its stated service area includes Manchester, Concord, Nashua, Bedford and Hooksett, along with Massachusetts communities including Lowell, Chelmsford and Tewksbury. Customers have described both regular visits and first cleanings. In October 2023, a customer who had used UNI-STAR on a regular schedule since April 2022 praised Jaclyn B.’s punctuality and attention to requested details, including freshly cleaned floors in a home with cats. The customer also described appointment reminders that identified who was coming and when. Another October 2023 customer said Elizabeth accommodated a change in cleaning time and kept notes about the home so new cleaners knew its quirks; that customer described Ali’s cleaning as thorough. In August 2024, one homeowner said the company scheduled a cleaning within four days. Elizabeth explained the services, and Jaclyn and Destiny walked through the house with the customer before cleaning. A July 2025 customer said Elana and Hope asked what needed the most attention and completed that work. A May 2025 customer praised a move-in clean. Other customers have reported unfinished cleaning and disputed charges. In June 2026, a Google reviewer said a deep clean costing almost $400 left dust, dirt and pink mold in the bathroom. The cleaners returned, but the customer still described the result as a surface clean. An August 2026 reviewer said a roughly 1,600-square-foot home remained dusty after a visit and reported an additional $100 charge after canceling recurring service. A January 2026 customer praised the cleaner but said the advertised deep cleaning did not cover everything expected and questioned the charge. In March 2026, an Angi customer said they canceled because they were cleaning up after the cleaners. In a February 2022 move-in-cleaning complaint, a Google customer described residue on the stove, uncleaned sinks, windows and blinds, and areas behind moved appliances left dirty; the customer said they cleaned the home themselves afterward.
“Ryan Van Orden, 31 owner of UNI-STAR Cleaning Service in Manchester”
Worst cleaning experience ever! One cleaner came to clean ~1600 sq feet with a few towels and a clear liquid. The place was unchanged when she left. It was just as dusty and all doors facing outwards were only “cleaned” from the inside. When I voiced disappointment and canceled recurrent services, I was charged an additional $100. Will not recommend.
Very professional and a job well done.
nice people but paid almost $400 for a “deep” clean and there was still dust and dirt everywhere. They had to come back to clean a bit longer but still doesnt feel like a deep clean. few days later and everything still doesnt feel like deep clean. Feels like a surface clean. They spent about 1-2 hours cleaning when ive paid same price for 4-5 hours of an actual deep clean before i moved here. Never using them again - dont waste your time or money i also felt like i didnt see them use deep cleaning products - i still see pink mold in my bathroom they also didnt clean some surfafes or clean furniture - had to request it when i initially complained
Great customer service.
We ended up canceling because I was cleaning up after the cleaners and they did not meet the expectations.
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3 changes recorded — last scanned Sep 30, 2026.
