United Better Homes

A recent Google customer hired United Better Homes, of Central Falls, RI, to do the roof on a Victorian-style home, replace a screen door and put new trim on 11 windows, and said they were pleased with the speed, price and craftsmanship. The company says it has been in business 17 years and names Providence, Pawtucket, Cranston, East Providence, Woonsocket, Cumberland and Kingston as its service area. Its Massachusetts home improvement contractor registration is active on the state registry. A recent customer said wooden shingles were removed from the house and aluminum siding installed, with rotten wood replaced and the wood covered in aluminum trim. A recent customer said the company replaced rotted wood around a door frame and window sash, then installed a new storm door. A recent customer said Simon kept the project on budget and kept them informed of any problems that arose. A 2023 commenter who got solar through United Better Homes said they were easy to work with and did everything in-house. A 2025 commenter with solar through the company said they were happy with the process and performance, and that the company handled a permit issue with Warwick. A 2024 r/providence commenter said the company replaced older single-pane windows of "abnormal sizes" in a 1930s home at what the commenter called a fair price. A 2020 HomeAdvisor customer said Ed came within a few days to take measurements, and that the installation, scheduled two weeks after the windows were ordered, took under an hour. A 2015 Houzz customer said every window in a summer cottage, fourteen in all, was replaced, and that a problem with the glass in one window was quickly taken care of. In a recent r/RhodeIsland post, a poster said they were unable to get ahold of anyone at UBH, with no contact method on its site, or one that had worked before, producing a response. A 2025 Reddit commenter said the company "screwed up everything that could be screwed up" with their solar. A 2025 Reddit commenter said they had major issues with the company and that it responded only after a threat to sue. A 2015 Houzz customer said the work took forever and was poor quality, and believed the installers were subcontractors rather than employees. A 2020 Thumbtack customer said a scheduled estimate visit was cancelled an hour beforehand because the company does not do the kind of work in the request.