V O Flooring

V O Flooring is a Braintree, Massachusetts flooring contractor that owner Tom Vo says he's run since 2000 — 26 years installing and repairing tile, hardwood, marble, and granite floors. The Better Business Bureau gives the company an A+ grade (it isn't BBB-accredited), and both Angi and HomeAdvisor list it as an "Approved" provider. Most of what customers describe is straightforward, well-executed work: one recent Google review describes Tom's crew ripping out an old carpet and laying LVP in a basement in a single day, calling the job punctual, clean, and professional, and a checkbook.org commenter says this is the second house where they've hired V O Flooring to install wood floors. Angi and HomeAdvisor both display a 4.8-star rating built on 88 reviews — worth knowing that the two sites are showing the same shared review pool, not two separate votes of confidence, and the identical five-star comments about "punctual" work and "amazing" results that appear on both sites in June and July 2026 are one customer's words each, not four. The one recent flag: a May 2026 Google review reports being overcharged and says the wrong material was used for the job — a specific, credible complaint, not a vague gripe, and it lands squarely in the trade V O Flooring is otherwise praised for. It sits alongside the positive recent reviews rather than replacing them, but it's worth raising directly before signing anything. Google separately shows a 4.3-star rating from a handful of ratings, a smaller and independent slice of the same overall pattern: mostly satisfied customers, with at least one real complaint about pricing and materials. For tile, hardwood, or LVP installation from a shop with a long Braintree track record, V O Flooring is a reasonable call — just get the scope and materials nailed down in writing given the recent overcharging complaint, and ask about the LVP work directly if that's the job.