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Veteran Chimney LLC is based in Hudson, New Hampshire, and customers hire the company for chimney inspections and cleaning, fireplace and pellet-stove work, chimney repairs, caps, liners, and gas-insert installation. The reviews name Nick, Mike, Sean, and Tommy in connection with field visits and describe a business that has changed ownership or operating leadership over time. People who hired the company praised knowledgeable technicians, clear explanations, prompt or efficient visits, and successful gas-fireplace service. A 2022 reviewer said Veteran Chimney installed gas inserts, repaired a chimney, and added a cap; another described a careful inspection that identified an unsafe flue installed by an earlier company. Recent reviews in 2025 include one positive account of professional service and one complaint that a $185 fireplace visit did not resolve the problem or lead to a return visit. There is also a substantial set of older, detailed complaints. Reviews from 2022 through 2024 describe unanswered calls, missed or delayed follow-up, incomplete fireplace or pellet-stove work, chimney leaks, disputed liner and cap installation, and one permit-related installation dispute. These are customer reports rather than independent findings, but they are specific enough to discuss before booking, especially who will finish the work, what is included in the price, and how permits and safety requirements will be handled. Veteran Chimney may fit a homeowner seeking routine chimney or fireplace service who can confirm the scope and follow-up process in writing. Before authorizing installation or repair, ask for the exact materials and permit plan, the responsible contact, and the conditions for return service if an inspection finds a problem.
I paid him $185 the service was bad and he took the money fireplace still not working. He said it was the switch but he didn't have one on him. Never offered to come back. I had switch replaced still not working so I don't recommend him. I want to use home as my brothers, father, son are all vets. Never again
Very professional and great service. I would definitely recommend.
Thank you for the chimney inspection and cleaning Nick. Great communication! We'll be calling you when we need an inspection again. :)
Heading to court with them. Save yourself the hassle. The old owner, Michael Baum, started our fireplace replacement when he was working for Nick. He sold the business to him months before he sold me the fireplace but did not tell me until I was paid up. That was 10 months ago and no install, no responsibility from either of them, and I'm taking all to small claims court now. Don't work with these thieves.
Looking forward to working with Nick!!! He is a honest businessman and has taken over the field operations 👍
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2 changes recorded — last scanned Sep 2, 2026.