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VIOLET ANGEL LLC fixes dryers, refrigerators and dishwashers, and its website lists a service area running from Hartford through towns such as Avon, Berlin, Bloomfield, Cromwell and Glastonbury. The website says same-day appointments are available and that its $119 diagnostic visit covers the trip and the diagnosis and is applied toward the repair when the work is approved. A 2026 customer said Max came out for a dryer that was not heating, found it was the heating element and had the part on hand in his truck. That 2026 customer said Max also cleaned inside the dryer, was in and out in less than an hour, and afterward texted a website for a kit to clean the venting system. A 2026 customer said the repairman Max diagnosed a problem with a Whirlpool dryer, quoted a reasonable repair cost and had the part on his truck. A 2026 customer had Max out to repair a dryer and a fridge and said he explained what he was doing and why. A 2026 customer said the technician diagnosed a refrigerator that wasn't cooling right away, explained the repair and fixed it, and called the pricing fair. A 2026 customer wrote that Max fixed the dishwasher. A recent customer said the technician was late for a scheduled appointment, announced in fewer than five minutes that he didn't have replacement parts, and stormed out after an angry outburst about where the customer was standing.
Technician was late for scheduled appointment, rude and unprofessional. In fewer than five minutes he announced that he didn't have replacement parts. After an angry outburst about where the customer was standing he stormed out in a rage declaring that he determines where the customer stands. This individual displayed a total lack of knowledge, self control and professionalism. I wouldn't recommend Violet Angel to any friends, neighbors, family or colleagues.
We hired Violent Angel Appliance Repair to come and look at a problem with our Whirlpool dryer. They were very responsive to our appointment request. They were on time for the window they suggested, and the repairman Max diagnosed the issue, quoted us a reasonable repair cost and had the part on his truck. He was very responsive to our requests we would recommend them.to anyone in need of a quick and expert response.
Good company. Very happy with service we received.
I called to make an appointment. Was able to get next day service. Max came out to look at my dryer that was not heating. Found out it was the heating element. Very convenient that he had the part on hand in his truck. Max took the time to also clean inside the dryer. Suggested that I cleaned the venting system out to get proper ventilation. Was in and out in less than an hour. After he left he also took the time to text me a website on Amazon for a kit that I can use to clean the ventilation system. Very pleased , prices are reasonable will definitely recommend and use in the future.
Max was great. Very knowledgeable and reasonable. Personable too. He fixed my dishwasher.
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1 change recorded — last scanned Oct 30, 2026.
Same-night plumbing call4.0
Same-day AC visit3.1