More plumbers
See all ›
Johnson Bros. Plumbing & Drain Cleaning
Answers the phone4.3
Verified record
Wallace Water Heater is a Quincy, Massachusetts plumbing shop that Thumbtack describes as family-owned, with two employees and 16 years in the trade. Reviewers keep naming the same person: Chris. In a 2023 review, a homeowner said the team responded right away, beat competitors on a water heater replacement quote, and did a fantastic job; in a 2018 review, another customer described Chris solving a clog quickly, then charging half of the price he'd first quoted. Across five Thumbtack reviews from 2018 to 2023, the story repeats: fast responses, clear explanations, and pricing that came in below what other companies asked. Its Massachusetts plumbing license is active, held by Leroy Wallace. For a water heater repair or replacement in Quincy, this is a small, family-run outfit with a clean five-star run behind it -- confirm who's on the job, Leroy or Chris.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Wallace Water Heater. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Chis and the Wallace Team provided outstanding customer service. They were highly responsive, professional, addressed all my questions, provided great insights and delivered top quality service at a very reasonable price. Will definitely be using Chris and the Wallace Team in the future. Thank You Chris
Chris was extremely professional and got the work done very quickly. Took his time to explain all the work. Provided multiple price options and was competitively priced.
The Wallace team responded right away, arrived at the agreed upon time, provided a quote for 3 different options. The quote was significantly cheaper than the other companies that we spoke with and the response time was way faster! They replaced our water heater and did a fantastic job. It's also great that they are a family owned company. I would definitely hire them again. Really nice guys.
Chris was very professional and knowledgable; and completed the repair in a timely manner.
Chris was the one that came, he was very professional and knowledgable about why the clog might have occurred. Solved the problem promptly, and charged me half of what he asked for initially. Will I recommend their service to others? Yes! Will I use him again? Oh yes! As a mater of fact, I've already scheduled another job with him for tomorrow, in another tenant's apartment. Great job Chris!
Specializes in
Also offers
Service area
Languages
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Sep 18, 2026.
Answers the phone4.3
