Watertown, MA

Aslan was responsive, knowledgable, and professional. When the delivery of a replacement part for our washer was delayed (out of his control), he figured out another solution to quickly get our washer back up and running. We are very appreciative and definitely recommend his services.

Aslan was very professional and knowledgeable. He quickly diagnosed the issue, explained the cause clearly, and repaired my washer in no time. He was punctual, efficient, and made the whole process stress-free. I would definitely recommend him to anyone needing appliance repair.

I received an almost instant response after submitting my repair request for a non-spinning Whirlpool drier via my Thumbtack account on the late Friday afternoon. And then the service man , Aslan, arrived at my rental property as scheduled this morning, and he explained the cause of the issue and showed me photos of the broken belt. I appreciate his professional approach to diagnosing and repairing the appliance. I would highly recommend Aslan to any landlord looking for a reliable technician to fix appliance issues to keep tenants satisfied.

Smart Home Services responded to our request under an hour! Same Day Service Completed with photos and videos of the problem and before and afters for proof! Professional and Friendly! Thank you so much Smart Home Services! We will definitely look forward to doing more business with you!

I had a broken garbage disposal that needed to be replaced, and working with Smart Home Services through Thumbtack was a really good experience. Aslan was super easy to work with from the beginning. We handled most of the discussion over text. I sent him some pictures, a video, answered a few questions, and he was able to figure out exactly what was needed without charging me for an initial diagnostic visit. That already saved me time and money. He was friendly, professional, and very honest throughout the whole process. He suggested a Badger InSinkErator model that would fit my existing plumbing setup so there would not be extra plumbing work or added costs. What I really appreciated was that while he was at Home Depot, he FaceTimed me and showed me two disposal options so I could pick the one I wanted. The installation went smoothly, the price was very fair, and everything works great now. I would definitely recommend Aslan and Smart Home Services to anyone looking for reliable appliances related services, and I will absolutely call him again for my own future needs.