Verified record
Typical your area range for this kind of work, from regional averages — not a quote from Wayne Hall's Heating Services.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
A recent customer says Ben came out to estimate work on an oil furnace that had been acting up for over a year, answered every question, and that the final price was the same as the estimate. That customer says they arrived as scheduled, the basement was picked up when they finished for the first day, and they came back the next day for a half day to finish. On its website the company describes itself as Wayne Hall & Son's Heating and Cooling, a family-run heating and heat pump service in Scarborough, and says it has been in business 23 years. Its stated service area is Scarborough, Westbrook, Gorham and Cape Elizabeth. A 2026 Angi reviewer wrote that Wayne had been their dad's furnace guy for ages and that Ben (the son) later took on the business. That 2026 reviewer said they went with Ben for an on-demand propane hot water heater after his quote came in slightly below bigger-name competition, and that he talked them through the process. A 2025 customer said Ben and his team installed a mini split system for the whole house and then an oil burner backup, both at a price that customer called very reasonable. In a 2013 Angi review, a customer said Wayne made 4 or 5 trips to get a sensitive furnace working properly and charged only for the first visit. A 2023 Google reviewer complained that the business was not taking new customers and did not say so on its website. In a 2018 Angi review, a customer said Wayne punished them as a customer for not accepting his bid, which was higher than their propane supplier's. A 2011 Angi customer said that when a furnace motor failed at a tenant's apartment, Wayne became angry at a request to get the motor faster, told the customer to fix the problem themselves and returned the motor dismantled.
Ben wss recommended to me because my oil furnace had been acting up for over a year. Ben came to give me an estimate, got it to me in a reasonable amount of time. He answered all of my questions & we signed the contract. They arrived as scheduled, when they finished for the day, the basement was complety picked up! They came back the next day to finish, and it was only a 1/2 day! The price was even the same as the estimate! I highly reccomend them to anyone who needs a furnace. You will feel good investing your money in a product from them!
Saw the older, negative reviews when I was looking for the office number and thought I would leave a review on our positive experience. Wayne was my Dad’s furnace guy for ages, when Ben (son) took on the business my Dad stayed with him. We’ve recently moved to Maine and started renovating and updating my Dads house. Ben gave us a quote for heat pump installation, we did end up going with a different company who was a little less expensive but he was our runner up for service AND cost coming in lower than 2 other big name installers. We went back to Ben for a quote for an on demand propane hot water heater. His quote was slightly less than the bigger name competition and we were happy to go with him. He talked us through the process and made recommendations for propane suppliers since we’re new to the area. His work was professional and clean and other contractor suggestions incredibly helpful. They are a small company that we are happy to support and recommend. Show moreM D M.
Ben and his team of heating and cooling artisans. Installed the mini split system for the whole house at a very reasonable price I was so happy by them that I had install an oil burner back up at a very reasonable price Hire them. they’re good
Not taking new customers but not mentioning that on their website.
I am disapppointed with Wayne’s lack of professionalism and essentially punishing me as a customer for not accepting his bid which was higher than my existing propane supplier (Downeast Energy), who had also installed another unit on my property earlier. I now regret even giving him the opportunity to get additional business from me.
Specializes in
Also offers
Service area
Languages
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Oct 4, 2026.