Wetherbee Plumbing & Heating, Inc.

Ask r/newhampshire for a plumber and Wetherbee's name comes back, over and over. Across recommendation threads in 2025 and 2026 commenters call them "honest & professional", "our go to for all our projects" and "legit"; one who had been given a replace-it verdict elsewhere says they called Wetherbee for a second opinion and the fix turned out to take about an hour. Another commenter, who says they used to work there, described the owner Jim as someone who would go to the end of the world for a customer. The Milford, New Hampshire shop on Elm St runs plumbing and heating together — 633 Google ratings averaging 4.9, 144 on Porch averaging 4.4, an A+ at the BBB, and 339 reviews on file since 2022. Its New Hampshire plumbing licence, MBE0003475, is active in the state registry under the company's own name. What the reviews describe most is diagnosis. A July 2026 customer with a ceiling leak says the crew found the source in about two minutes — an old shower drain seal that had failed. In April 2026 a water line running from the road turned out to be far more involved than the straightforward replacement everyone expected, and the team reworked the plan on site. Earlier that month, a customer wrote that the quote came in at half a competitor's and that some quoted work was dropped once it proved unnecessary. Another July 2026 line reads, in full: "Straight talk. No upsell." They stand behind installs. A June 2026 customer had mini-splits put in, one unit had a manufacturing defect, and the crew came back and swapped it at no charge. A March 2026 job put in a Viessmann combination boiler and hot water heater in a single day; another that month a Rinnai tankless. One household says they've been calling Wetherbee since the 1980s and had a leaking expansion tank replaced within an hour of the call. Billing is where the friction shows. A one-star reviewer in December 2025 says they were told the rate was $195 an hour when booking, then learned after the invoice that $195 is a minimum, not a prorated hour, for a 15-to-20-minute visit — and that the company would not adjust it. A three-star reviewer in April 2026 says an outside clean-out specified in the contract was never added. A Reddit commenter puts it plainly: service calls run a little more than elsewhere. Worth the call for heating installs, awkward leaks and second opinions. Ask what the minimum charge is for a short visit before booking one, and check the finished work against the contract line by line.