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Willis & Smith Group is a Newburyport-based team of Massachusetts and New Hampshire REALTORS® offering home searches, sales representation, and valuations. The group says Wendy Willis and Elizabeth Smith formed the partnership in 2013, and that it operates with Keller Williams Realty. The available customer history is small but specific. In a 2025 review, a buyer described Elizabeth researching pricing, shaping a competitive offer, coordinating inspections and utilities, and guiding the purchase through closing. A 2024 reviewer, by contrast, said Felicia was rude and not empathetic and did not recommend the company. The group lists coverage across North Shore Massachusetts communities including Amesbury, Newburyport, Merrimac, and West Newbury, plus Southern New Hampshire towns such as Kingston, Seabrook, Hampton, and Greenland. With only two written reviews represented here and a 4.3-star Google rating from six ratings, prospective clients should confirm which agent will lead the engagement, the brokerage relationship, and how communication is handled from offer through closing.
We had an absolutely outstanding experience working with Elizabeth Smith , Willis and Smith, KW. This was our 8th Real estate transaction so we have worked with many realtors over the years. Elizabeth moved quickly to provide us with the relevant research to price our home. We were pleasantly surprised that the price was significantly higher than we expected. From the very beginning, Elizabeth exceeded every expectation we had for a real estate agent. Long before our home even hit the market, she was hard at work—reaching out to other agents, personally contacting prospective buyers she knew might be interested, and generating meaningful buzz about our property. She didn’t simply rely on a “coming soon” sign; she actively promoted the unique qualities of our home and truly beat the proverbial drum within the real estate community. Her preparation was exceptional. She brought in top-tier professionals, including talented stagers and a videographer who produced an impressive, high-quality video that showcased our home beautifully. Every detail was handled with care and expertise. Thanks to her dedication and strategic groundwork, the entire process was seamless—and our home sold on the very first day, at full asking price. We could not have been more pleased with the results or with her commitment to our success. We highly recommend Elizabeth Smith to anyone looking for an agent who goes above and beyond. In our opinion, Elizabeth Smith is the best real estate agent in the Merrimack Valley bar none.
Felicia is so rude and is not empathetic at all. I do not recommend this company!!!!
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No changes recorded yet — last scanned Aug 31, 2026.
Complex-deal closer5.0
Connects clients with vetted inspectors and lenders4.9