Z & Z Overhead Door

Getting an old garage door working again is a recurring reason customers describe hiring Z & Z Overhead Door. Recent Google reviewers praise repairs, communication and prices they considered reasonable. The company says owner Chris Zimmek has more than 30 years of garage-door experience and that it has served western Massachusetts and northern Connecticut for over a decade. Its stated service area includes Springfield, Chicopee, Northampton, Amherst, Southampton and Agawam, and it advertises free estimates. Google shows a 4.9-star average from 99 ratings. In an April 2026 review, a customer praised Chris’s handling of a garage-door repair and considered the price worthwhile. A May 2026 reviewer said their garage doors were working again and praised quick service and attention to detail. A July 2026 customer also recommended the company for door and opener work, particularly praising communication. The older accounts describe installations as well as repairs. In July 2023, a Google reviewer said Chris installed three overhead doors on an older garage that had originally had barn doors. The customer praised the finished doors and described a visit the day after their initial inquiry. An August 2021 HomeAdvisor reviewer described an awkward installation at an older property with an unusual ceiling height, saying Chris offered several options and completed the work quickly. There are specific accounts of follow-through when an installation needed another visit. In April 2020, a HomeAdvisor customer said Chris was unhappy with how a door operated after fitting the first set of springs. He asked for another day to obtain the proper springs, and the customer said the door then worked perfectly and the final charge matched the quote. A July 2019 reviewer said he returned without an additional fee when an initial garage-door opener did not work. A January 2020 customer described an opener replacement and adjustments that improved the operation of an old door. In November 2019, another homeowner said Chris maintained three doors about 20 years old and had previously helped re-engage one after a power outage. More recently, a March 2026 Google reviewer described Chris arriving on time with technician Rob and completing the work quickly and neatly. BBB gives Z & Z an A+ grade.