Local business · Ludlow, MALocal business · 58 Cross St, Ludlow, MA 01056
Verified record
According to its Better Business Bureau listing, 1st American Sewer And Drain says it offers drain cleaning, sewer pipe cleaning, water jetting, camera inspections and grease trap cleaning. A 2026 customer said the company came out immediately, fixed a clog quickly and left the space clean, with less than 90 minutes from call to finish. A 2025 reviewer wrote that water backed up from a basement drain whenever the washer ran, that Garrett came out the same day to diagnose the issue, and that the blockage was removed along with old buildup and scale. A 2024 customer said the call was returned within 10 minutes and the company was at the house in less than an hour on a Sunday. A 2019 reviewer wrote that the job required changing the whole sewer line in the basement. A 2019 customer said the problem could not be fixed because the sewer pipe was broken, and that the company marked the exact location of the break, which made the digging easier. A 2019 customer wrote that almost 2 hours of snaking did not clear the drain and that a power flush was suggested. A 2019 reviewer advised checking on charges for after-hours work later than 5:30PM, which may be charged at time and a half.
Came out immediately and fixed the clog quickly, left the space clean. From call to finish less than 90 minutes.
So impressed with the professionalism and the amazing job done!!!! Had a back up from the main drain. Garrett was not only able to fix it promptly but also provided me with a ton of education on my old home !! So appreciative!
Garrett was phenomenal. Professional, friendly and he fixed our problem quickly. Outstanding service. Thank you!
Had an issue with water backing up from a basement drain every time we used our washer. Garrett was able to come out same day and expertly diagnose the issue. Once the blockage was removed along with old buildup and scale our lines are draining better than I’m sure they have in years. Extremely professional, personable, knowledgeable, and reasonable pricing. Do yourself a favor and call 1st American for all your sewer and drain issues
Returned my call within 10 minutes and at my house in less than an hour on a Sunday...WOW!!! Impeccable Service!!!! Garrett is personable and very knowledgeable. He explained everything he was doing and answered all my questions. Very reasonable rates. I wouldn't go anywhere else and would recommend this company to anyone.
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2 changes recorded — last scanned Sep 29, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from 1st American Sewer And Drain. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
State-verified plumbing licenseNot yet rated