Hinchion Plumbing & Heating
Local business · 10 Wildwood Rd, Middleton, MA 01949, USA
Verified record
Highlights
- Fast callback — customer says Mike returned the call to schedule next-day
- On-time, fixed first visit — diagnosed and repaired the leak correctly
- Fair pricing — reviewer called the price responsible for the quality
- High BuildZoom score — rated 98 out of 100
- Sparse review history — only one detailed account exists, dated 2021
- Rating mismatch — one directory shows 4.5 stars from just 2 reviews
Hinchion Plumbing & Heating works out of Middleton, Massachusetts, handling water heater installation and repair along with general plumbing calls; the company describes itself as a full-service plumbing outfit that takes a personal, customized approach with each customer. The clearest read on their work comes from a single detailed account that turns up, almost word for word, across several review directories: a fast callback, an on-time visit, the problem diagnosed and fixed correctly the first time, and pricing the customer called fair. It's the only detailed review on record, dating back to 2021, but it's echoed consistently everywhere it's mirrored. Google shows a 5-star average from five ratings, and BuildZoom scores them 98, though neither number carries much weight on its own given how few ratings sit behind them. Outside that one repeated account there isn't much independent detail to go on, and one directory mirror lists a lower 4.5 stars from just two reviews rather than Google's 5 — a reminder that the online record here is thin and not fully consistent. They're a reasonable call for a water heater installation or a plumbing repair that needs a prompt visit, but this is a thin-file business — worth confirming current scheduling and getting the specifics of the job in writing before committing.
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Most recent comments
- 5.0Aug 25, 2021
Recently we noticed a small water mark on the ceiling below where our toilet had been newly installed in the bathroom above. I contacted Mike and he got back to me immediately to schedule a next day appointment. His brother John came exactly at the scheduled time and was able to quickly diagnose and fix the issue (small leak due to wax seal issue). John also made sure to flush multiple times after fixing the issue to ensure the work was done thoroughly and correctly. Whereas I was working, John stayed and explained the full situation to my wife in a clear manner that was easy for us to understand. Afterwards Mike called me directly to relay additional information and tips/recommendations for fixing the water mark once dry. Price was definitely reasonable and we would absolutely go to Mike again for any future issues. My wife and I could not be happier with the service and highly recommend to anyone with plumbing issues in their area.
— Steve McHughView on Google Reviews ↗
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Update history
Added 1 new comment, established rating 3.7
- behind the score: Sparse review history — only one detailed account exists, dated 2021