Acme Waterproofing Co,. Inc

Acme Waterproofing is a family-owned masonry, concrete restoration and waterproofing contractor based in Quincy that says it's been around since 1991 — three generations deep, by its own account — serving the greater Boston area. Its Massachusetts home improvement contractor registration is active. The strongest account on record is a 2021 review describing extensive commercial masonry and waterproofing work at a CVS — a rebuilt brick wall, sidewalk repairs, deck waterproofing — with the reviewer citing on-time work, easy communication and a clean site, done through Covid. A separate reviewer said a concrete deck Acme waterproofed 20 years ago still holds up, though added that the company no longer takes on residential projects. That last point is worth knowing before you call: the written record here leans commercial, and at least one recent customer was turned away from a residential job. The picture isn't uniformly positive either — a 2024 reviewer described a dismissive, repeatedly rude text exchange over a chimney-repair estimate, and another left a bare one-star rating with no detail. Its BBB page carries an A+ grade, but the business isn't BBB-accredited and the page logs no customer reviews or complaints of its own. Worth confirming directly whether they're taking on the kind of job you have in mind, and getting a read on responsiveness before committing.