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Acme Waterproofing is a Quincy-based, family-owned masonry, concrete restoration, and waterproofing/dampproofing contractor that says it has three generations of family experience in the trade, serving greater Boston and New England since 1991. Massachusetts lists its home improvement contractor registration, 184811, as active. It holds a Better Business Bureau A+ rating, though it isn't a BBB-accredited business. The strongest specific praise here is about durability and commercial work. A 2023 review describes concrete decks the company repaired and waterproofed about 20 years earlier still looking and performing well, far longer than the homeowner expected — though that same reviewer notes the company no longer takes on residential projects. A 2021 review describes commercial work at a CVS — rebuilding a brick wall, repairing sections of sidewalk, and waterproofing — completed reliably and on time during the pandemic. Recent Google reviews are more mixed. A detailed 2024 review describes a Facebook-referred chimney repair inquiry gone badly: an estimate texted while the customer's wife was in labor delivering their baby, followed by what the reviewer calls a rude, dismissive response. Two other 2024 reviews are bare one-line ratings — a 1-star 'Terrible' and a 5-star 'they do it all' — with no detail behind either. The company's registration suggests it's set up to take on home projects, but the account of it no longer accepting residential work is worth confirming directly before calling — especially given the mixed, sometimes poor, recent customer service reported. For commercial masonry or waterproofing, the older track record is stronger than what the last couple of years show for residential inquiries.
“i saw a couple companies mentioned around here that people have had good experiences with, like acme and j&b roofing.”
Terrible
Great group of guys..they do it all.
100% pass! Rude could care less about the customer. It was a random contact through a FB recommendation along with others for a chimney repair. He had my address and at some point came by to look. My wife delivered our baby and during that time he text me an estimate. A couple days later at 8am I receive another text telling me that ignorant for not responding. I told him the reason and he later into me more about how I should have taken my time to answer him, I told him to stop texting me and he still continued to text very rudely on how I should handle the situation.
Acme repaired and waterproofed our concrete decks 20 years ago. They still looks and work great, far longer than I expected. Unfortunately, they no longer take on residential projects.
Acme rebuilt a brick wall at a CVS, replaced and repaired sections of a sidewalk and did some waterproofing at my commercial property. It was an absolute pleasure, and all during Covid. They are reliable, the quality of the work was excellent, they were on time, communicated with me, and cleaned up afterwards. It was effortless. Joe Jr. and Sean were both great to work with. I highly recommend them… And no, I am not related to them, this is a completely independent review.
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Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Jul 5, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Acme Waterproofing Co,. Inc. Use it to sanity-check bids, then get the real number in writing.
Not sure which you need? Start with an inspection — many reputable companies assess free, and independent assessments run up to $500.
The wall run getting the drain — a full 30×40 ft basement is about 140 ft.
Estimated range
$7,600 – $15,000
Typical waterproofing project around $11,300
