Addario's Services

Addario's Services is a Wilmington, Massachusetts plumbing and heating outfit built around the middle-of-the-night call: a burst pipe, a dead water heater, a furnace that quits on a Sunday. The company has been in business since the late 1990s, and Better Business Bureau accreditation with an A+ rating backs a long-running local presence. The clearest signal comes from Thumbtack, where 128 ratings average 4.1 stars and nearly three-quarters land at five stars. Recent reviews there read like the same story on repeat: a Sunday-afternoon call answered with a next-morning appointment, a crew that explained the fix and left the work area clean; two technicians got a household's hot water running again the same day they diagnosed the problem; a leak fixed at what the customer called a reasonable price. Separately on BBB, reviewers describe the crew as respectful of their property and diligent about correcting plumbing problems, and a furnace/AC/heat-system check gets a similar mention there. Not every recent visit ended in a sale. One Thumbtack reviewer liked how quickly the company responded to a faucet-replacement request but went elsewhere after the quote came in around $2,000, more than they'd expected. In a February 2026 review, a customer called an $8,000 boiler-maintenance pitch unreasonable after being routed through an automated chat first, though the same review said the $99 diagnostic fee was fair, the eventual repair got done at roughly half the quoted price, and the customer said they'd still call Addario's again for an emergency. Before booking, it's worth asking for a firm number rather than a broad estimate, especially on a bigger job like a boiler overhaul — both complaints on file trace back to price shock rather than the quality of the work itself. On credentials, BuildZoom lists several Massachusetts licenses tied to the company — an Electrical Business license and a Home Improvement Contractor registration it marks verified active, plus a Plumbing Business license and an individual Plumber license it has not verified — and Thumbtack separately shows a Plumbing Business license it marks verified. None of these reflect an independent state-registry check on this page, so they're the directories' own claims rather than confirmed status. Addario's reads like the right call for a plumbing or heating emergency where speed and a clean job matter more than shopping three quotes — just get any bigger-ticket estimate in writing before work starts.