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A recent customer called Admiral Septic Service on a Sunday morning and had them at the house that same afternoon, for a cost they called not costly for an emergency visit. Its website offers 24/7 emergency service and lists a service area of Mansfield, Somers, Tolland, Hartford, Windham, Plainfield, Suffield, Eastford and Willington. On Google it holds 4.7 stars from 78 ratings. Pumping and inspections make up most of the recent work. A recent customer said the company came to pump the tank one day after being contacted, noted a possible issue and returned the following day after usual business hours to inspect it. After a competitor did not show for a scheduled service, a recent customer said Joy scheduled service within two days and the pump was completed. The company also installs and replaces systems. In a 2025 review, a customer described a septic installation at a reasonable price. A 2024 customer said closing on a new home depended on having the septic replaced, and Dave and his team finished it in time for them to close on time. In a 2022 review, a customer said Dave, Joy and crew replaced a septic system at a house in Mansfield and left the site clean. A 2022 customer who needed a new septic tank and leach field said Dave kept them informed as the work progressed. In a 2025 review, a customer selling a house said Dave prepared a detailed inspection and worked with the town and building inspector to secure the permits needed. A 2024 customer with a backup said the company unclogged the main drain and stayed until almost 8 pm to find a truck to pump it. A 2022 customer was not ready for an additional charge on the day of a pumping, which came because the filter was clogged and the system held more water, and wished they had been alerted to it beforehand. In a separate 2022 review, a customer wrote that the work cut corners, left garbage in the yard and had major malfunctions within two years, and that they had to pay SKIPS to come out and redo everything.
Highly recommend! Called them Sunday morning and they were at our house Sunday afternoon. Responsive, informative, professional, and not costly considering it was an emergency visit.
We were pleasantly surprised when Admiral Septic came to our house to pump our tank only one day after we contacted them. A possible issue was noted with our system and the following day they returned (after usual business hours to fit us in with their busy schedule). We were elated when the thorough inspection of the issue showed everything was in order. It was a pleasure experiencing their friendly family atmosphere once again as we are previous customers. Joy, David, and their two sons were prompt in returning phone calls, answered our many questions, and kept their promises. They treated us like a valuable customer!
Wonderful experience with Admiral. We called Admiral after a competitor no call - no showed on our scheduled service. Joy efficiently and quickly scheduled service within 2 days. Joy was a pleasure to speak with. Their service technician was professional, respectful, and considerate! Upon completion of our pump, we immediately called Joy to schedule our next service! Highly recommend!
Great company and great people to do business with.
Wonderful team assisted with septic inspection for a new home. Very knowledgeable and helpful!
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2 changes recorded — last scanned Oct 30, 2026.
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Fence coordination with neighbors4.7
30 years in business3.0