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Advanced Disaster Recovery handles water damage, fire restoration and mold removal; its website says it responds within 90 minutes in nearby service areas across four states and works directly with insurance. The company says it has been in business 26 years. On Google it holds 4.3 stars from 39 ratings. A recent customer said abatement was quick: the rooms were emptied, taped up and a walkway laid down to protect the floor. A recent customer said Dave and his team made a water and mold remediation process fairly easy for the family. A 2026 customer described a project that started with a roof leak and ran through remediation of mold and then asbestos ceilings and walls before the house was put back together, with Lukas as project manager. A 2026 customer in the middle of a water remediation said the staff were prompt, kind and efficient, worked directly with the insurance company, and were out of the New Haven office. A 2023 customer whose house was gutted said the company replaced the floors throughout the house, bathroom cabinets, tub, toilets, kitchen cabinets, sinks, counters and all appliances. A 2023 customer said the company repaired their basement after water damage, from flooring and plumbing to drywall repair. A recent customer said the work was good but scheduling was extremely slow, with almost 6 weeks before repairs started on a damaged roof. A recent customer said a home issue from January was still not completed at the end of June and they went with another company to finish the work, while praising David Montalvo and his team for clearing out the basement in a few hours. A recent customer whose garage burned down said the company repeatedly failed to show up when it said it would, and that a cleanup and rebuild due by June 9, 2026 was still not done. A 2026 customer rebuilding after a July 2025 house fire said it took 3 months to get a building permit. A 2025 customer said the company did not cap a vanity drain, which led to more water damage, including to hardwood floors. A 2023 customer with a basement flood said they were charged more than $5000 for 40 minutes of work, and that the charge was reduced to $2300 when they confronted the company.
They did good work, but extremely slow scheduling the work and overall admin/support before and after could be better. Took almost 6 weeks before they started the repairs….with a damaged roof that was a lifetime!
My experience with this company was not good at all! Had an issue with my home back in January and it is now end of June and nothing has been completed. Had to eventually go with another company to complete the work…..saying the stress level is through the roof is an understatement!! ⭐️⭐️HOWEVER I GIVE 10 STARS to DAVID MONTALVO and his team.⭐️⭐️ They were super nice, professional and very responsive! Answered all my questions and provided anything I requested. Came in and cleared out my basement in a few hours. Too bad the rest of the company did not operate in the same manner.
Very unprofessional, they don't keep their word, they say there going to show up and then do a no call no show, not once, not twice but continuesly, they said cleanup was a 2 day job, well there still not done with cleanup and it's going now on the next week, they keep dragging their feet, the people they subcontract are very unprofessional as well, the list goes on an on of just a bad experience, I lost everything in my garage fire and they are making this so much worse, these are the people state farm recommended, worst choice ever, my garage burnt down the 3rd of January 2026, the cleanup and rebuild was supposed to be done and completed by june 9th 2026, it's now June 13th and still nothing, don't ever go with this company. Advanced DRI will only make everything worse.
Abatement was quick and efficient. They emptied the rooms, taped them up and laid down a walkway to protect the floor.
Dave Nd his team were very sensitive to issues within the family and made the entire process of water/mold remediation process fairly easy for us.
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1 change recorded — last scanned Oct 14, 2026.
Radon cut from about 12 to 14.0
After-hours roof tarping4.4
Arrived by 8:15 after a 7:30 call4.3
Fire rebuilds4.2