Alligators Rooter

Alligators Rooter is a drain and sewer cleaning business run by owner Van Vo, serving homes, condos, industrial buildings, schools and hospitals in the Medford area of Massachusetts. The business's own website lists an Everett address and claims more than 20 years of experience, while the Better Business Bureau lists a Medford address and 13 years in business under the same phone number. Customers who hired the company between 2017 and 2020 consistently praised prompt, same-day or next-morning response to clogged drains and sewer lines, fair pricing, and courteous, professional service. Several reviews on both Angi and HomeAdvisor name the technician Van directly, describing him as responsive, on time, and thorough — one reviewer specifically noted he covered his shoes and cleaned up before leaving. The business holds a 4.9 out of 5 average from 63 ratings on both HomeAdvisor and Angi, and an A+ rating from the Better Business Bureau. Before booking, it's worth confirming a couple of details that differ across sources: HomeAdvisor and Angi both state the business does not offer emergency services, while the company's own website advertises 24/7 availability — and the stated years in business range from 11 (per HomeAdvisor/Angi) to 13 (BBB) to over 20 (the company's website). The bulk of the detailed written reviews are also several years old, from 2017 through 2020, so recent responsiveness and pricing should be reconfirmed directly. For routine drain clogs and sewer line clearing, Alligators Rooter has a strong, consistent track record built around one dependable technician — just confirm current emergency availability and get a firm quote before scheduling.