Martin McManus Plumbing & Heating is a locally owned, owner-operated plumbing and heating company based in Walpole, Massachusetts, serving Walpole, Canton, Dedham, Norwood, and Milton. The business states it was established in 2004, and its plumbing license (PL 15304) is registry-verified active with the Massachusetts Board of State Examiners of Plumbers and Gas Fitters, held by owner Martin McManus. The business also carries an A+ Better Business Bureau rating.
The track record is extensive and consistently strong: 129 reviews on file from 2023 through 2026 across six sources, with a 5-star Google average from 142 ratings and no negative reviews in the last six months. Reviewers describe a hands-on owner who personally answers the phone, backed by a small crew of named technicians, including Jimmy, Shane, and Joe.
Emergency response comes up again and again. One homeowner left a message about frozen pipes at 6am on a Sunday and had a crew member on the way within the hour; another needed a leaking pipe fixed before a house closing two days out and had it resolved the next morning, saving the sale. A customer who lost heat and hot water in the middle of February got a same-day Saturday visit despite not being a prior client.
Water heater work is a recurring, well-documented job — same-night measurements followed by a next-morning replacement, and a same-day swap when a heater failed outright. The business also handles renovation-scale plumbing: one reviewer, a general contractor, had Martin do the full plumbing for a tricky bathroom remodel with fixtures moved around, and another had him do all the plumbing for a complete kitchen-and-two-bathroom renovation, calling the work flawless.
Despite the name, the heating side of the business is real, not just branding — reviewers describe a full heating/cooling system replacement, a furnace repair, and a case where Martin corrected a botched gas-conversion steam-heating install that a previous, licensed plumber had gotten wrong, work one customer says has held up for two decades. One long-time client, a repeat customer since 2010, describes new kitchen and bathroom installs, water heater and furnace repairs, and new gas lines run for a dryer relocation.
Worth confirming before booking: this is a small, owner-operated outfit, and a few reviewers mention being fit into the schedule during widespread cold-snap emergencies despite not being existing customers — a sign of high demand that is also worth planning around if the need is not urgent.
For a homeowner in the Walpole, Norwood, or MetroWest Boston area needing anything from a water heater swap to full remodel plumbing or a genuine heating repair, this is a well-documented, licensed, highly reviewed choice with a track record stretching back over a decade.
