ALPA Cleaning Services, LLC

ALPA Cleaning Services works out of 203 Washington Street in Salem and cleans homes across the North Shore. André is the name almost every customer deals with directly — he quotes the job, texts before the crew arrives, and follows up afterward. The work they get hired for most is the deep clean. Reviewers describe crews that got into ovens, refrigerator shelves, windows, ceiling fans and baseboards, and several say the result went well past what they expected. One homeowner in a 2024 review said the oven came back looking like a mirror; another, writing in mid-2025, left the house at 10am and came back at noon to find it spotless. That work has held up over time. Clients on weekly, biweekly and monthly schedules have been posting for years — one customer wrote in 2026 that the team had been cleaning her house for a year without a single disappointment, and others describe a rotating schedule with a text before each visit. Google shows a 4.9-star average across 72 ratings, and the reviews on file run from 2022 through 2026. They work outside houses too. Reviewers include a dental practice, an office, and a resident describing their building's common areas, so the same crew handles commercial spaces alongside residential cleaning. The one thing worth pressing on before booking is communication about scheduling. A one-star reviewer in October 2025 — the only negative on file — wrote that the company's rules themselves were not the problem, but that they were conveyed to a prospective customer in a rude and unprofessional way, and said the company's public reply to the review made it worse. The complaint is about the office exchange rather than the cleaning, and the same reviewer noted an apology text arrived afterward. If your job depends on tight scheduling or last-minute changes, get the terms settled in writing up front. Practically, expect a walkthrough and a detailed emailed proposal before the first clean: a customer in early 2022 described exactly that sequence and paid by check or Venmo. Several reviewers also mention small finishing touches left behind — folded linens, a room left feeling arranged rather than just cleaned. ALPA is a straightforward call for a one-off deep clean or a recurring house cleaning on the North Shore. Confirm the schedule, the room-by-room scope, and the price at the walkthrough stage, and ask directly how they handle changes once you are on the calendar.