Alpine Air Conditioning Corporation..

Alpine Air Conditioning describes itself as a commercial and industrial HVAC contractor working out of Billerica — design-build work on complete systems, rooftop units, chillers, and cooling towers, the kind of job a facilities manager calls in rather than a typical homeowner. The company's own site says it has served the trade since 1973, though Better Business Bureau records list the business as started in 2007 and Robert Stanley as its owner — the two accounts of its history don't line up. The written record is thin: three Google reviews, spanning 2022 to 2024, averaging 3.7 stars. Two are positive but brief — a 2023 review said the crew came out the same day they were called, and a 2022 review said the work to get an air conditioner running again was done well, even if it took some time. The one that stands out is more serious. In a 2024 review, a customer described being sent a defective unit, said a replacement lasted only two months before failing again, and said a refund meant for them was instead sent to a contractor who never forwarded it or fixed the unit — for a household with an elderly, handicapped resident. That reviewer said they filed a complaint with the Massachusetts Attorney General's office. Alpine Air Conditioning is not BBB accredited and carries no BBB rating. With so few reviews to go on and one serious unresolved complaint in the mix, it's worth asking directly about that situation and getting clear terms on equipment warranties and refund handling before signing anything, especially for a large commercial or industrial job.