Verified record
Alpine Air Conditioning is a Billerica HVAC contractor that describes itself as a commercial and industrial shop — design-build, installation and service of complete systems, including rooftop units, chillers and cooling towers. Its site says it has been in the HVAC business since 1973; the BBB lists it as started in 2007, with Robert Stanley as owner. Robert D. Stanley's Massachusetts sheet metal licence is active on the state registry. Its three Google reviews split sharply. In a February 2024 review, an elderly customer said the company sent a unit that did not work, resisted replacing it, sent a second unit that broke down after two months, and then refunded the money to the installing contractor, who never replaced the unit or passed on the payment; the customer said they had filed a complaint with the Attorney General's Office. A 2023 reviewer said the company came out the day they called, and a 2022 reviewer said their air conditioner was fixed well, though it took a while. Google shows 3.7★ from 3 ratings.
This company sent a unit that was no good and gave me a hard time replacing it. They finally sent a "new" unit which only lasted 2 months and broke down again. They then said they were "done" with this and sent the money for the unit back to the contractor who needless to say never replaced the unit or forwarded the payment to us. We are elderly and have a handicapped person living in the unit that this was put in. I have now made a complaint through the Attorney General's Office.
Came out the day I called
It may have taken them a little while but everything they did for me to get my air-conditioner up and running properly was done very well!!
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1 change recorded — last scanned Sep 8, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Alpine Air Conditioning Corporation... Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Prompt arrival4.9
Same-day emergency response4.6
Prompt response4.6
Fast response4.2
Talented fabrication shop2.5
69 permits filed since 2016Not yet rated
Permit track record3.7