Always On Top Roofing
Local business · 121 Randolph St, Abington, MA 02351, USA
Their work
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Verified record
- B- BBB rating
- 1 review in the last 6 months
- 6 customer photosOf completed work
Highlights
- Established track record — 29 reviews since 2022 across five sources
- Owner-operated founder — over 15 years of roofing experience
- Detailed repair praise — reviews describe fast response and clean cleanup
- BBB grade B- — one complaint on file for non-response
- Recent Google review — described unqualified crew and no response on a leak
Thirty-one Google ratings average 4.6 for this Abington roofer, but the one review posted in the last six months cuts the other way: a customer in February 2026 described unqualified workers drinking on the job and getting ghosted after asking for a leak fix. Derek Zablosky owns and runs the company out of Abington — seven years in business per BBB — working roof installs and repairs, gutters, and siding across the South Shore; he says he's been roofing for more than 15 years. Before this year, the reviews line up with that 4.6: 29 of them stretch back to 2022 across five sources, and the same details keep showing up — a wind-damaged vent shingle fixed the next day, a crew that stuck around through an insurance back-and-forth and had a dumpster on site the morning after the estimate. The February complaint isn't the only mark against the company. Its BBB profile carries a B- grade and one complaint on file for failing to respond to a customer once a job went sideways — the same core issue the recent Google review raises. Ask directly who's on the crew and get a phone number that Derek himself answers before signing anything. For a standard repair or a full re-roof, the years of detailed, specific praise make a real case. Given the recent complaint and the BBB mark, it's worth confirming responsiveness commitments up front rather than assuming this year looks like the last four.
Read the comments
Most recent comments
- 1.0Feb 19, 2026
Leaking roof unqualified workers , drinking on the job , reached out to repair leaks no return calls totally ghosted
— EllieView on Google Reviews ↗ - 5.0Sep 15, 2025
Had a missing shingle on roof vent from wind damage. Called Derek and talked to him live. Didn't have to leave voice mail.He requested that I text him a description of my issue and he came out the next day and did an excellent job repairing it. Need a roof repair? He's the go to guy.
— JamesView on Google Reviews ↗ - 5.0Mar 14, 2024
Derek resolved issue with leaking skylights after other roofers wanted to replace 18 year old skylights and roof costing almost 20k. Returned my call promptly, came when he stated and work hard and continuously.
- 5.0Aug 6, 2023
I called Always after a big rain storm couple of weeks ago. Derek came the same day to assess the situation and we decided for a new roof. There was a slight delay with the project caused by the weather and the material supplier but the work was done and I’m very happy with the outcome. Very professional, good price and excellent clean up afterwards. Great job!
— Andrzej KielasinskiView on Google Reviews ↗ - 5.0May 4, 2023
Derek and Always On Top Roofing have done a great job replacing our 60 year old roof (3 layers of shingles!). He showed knowledgeable attention to detail and performed wise preventative maintence where needed. They were fast, quiet and efficient and it was all done in just one day. They also did a good job of cleaning up afterwards. Derek took the time to explain everything beforehand and communicated clearly and honestly. The cost was very reasonable, too. I have referred him to my daughter for her roofing needs and highly recommend him and his company. B. Vance Whitman, MA
— Beth VanceView on Google Reviews ↗
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Update history
Added 29 new comments, added 49 new photos, established rating 3.7
- behind the score: BBB grade B- — one complaint on file for non-response