Always On Top Roofing

Always On Top Roofing is an Abington, MA roofing company founded and run by Derek Zablosky, who the business says has more than 15 years of roofing experience; its own site lists roof installation and repair, gutters, and siding across the South Shore. For years, the reviews told a strikingly consistent story: 26 of the 29 on file, most from 2022 through 2025, are five stars and nearly all of them name Derek personally — same-day assessments after a leak, callbacks within the hour, a full 60-year-old roof tear-off finished in a single day, and a technician who told one panicked homeowner their roof was actually fine before fixing a small cracked chimney seal for free on his way to another job. Several describe him personally showing up with a business card, working around insurance-claim delays, and taking photos at every stage of an install. That record comes with two serious exceptions worth knowing before booking. A review tied to a 2024 job says the customer paid $8,700 for shingle work on a garage and house that the contractor never started, and that they filed both a police report and a complaint with the Massachusetts Attorney General's Office. Separately, in a February 2026 review — the only one in the last six months — a customer describes a leaking roof, workers drinking on the job, and no response to follow-up calls. The Better Business Bureau's own profile lines up with that shift: it lists a B- grade, one complaint on file for failing to respond, and two negative customer reviews describing unresolved leaks and poor responsiveness. Given a long, specific history of praise sitting next to a recent, serious, and apparently unresolved payment complaint, it's worth getting a written contract, a firm timeline, and a deposit structure tied to work actually starting before handing over any money.