Verified record
Appliance World Repair and Installations is a Nashua, NH appliance repair and sales business run by owner Tony Cunha, who has operated it since 2016 according to BBB records. Customers hire the business to diagnose and fix refrigerators, dryers, dishwashers, ovens, stoves and washing machines, and it also sells refurbished units directly. The track record — 19 reviews spanning late 2021 through April 2026, alongside a 4.0-star Google rating from 31 ratings — is mostly strong. Reviewers consistently name Tony directly and describe prompt, often same- or next-day responses: he's been reached on weekends, arrived on time, diagnosed problems within minutes, and followed up with parts and a second visit when needed. Specific fixes reviewers describe include an LG refrigerator's ice maker, a dryer that wouldn't sense moisture, a dishwasher fit in before a homeowner's flight, and multiple stove and oven repairs. Several reviewers also bought a refurbished washer, refrigerator or stove from the business and described delivery and setup as prompt and professional. The most recent review, from April 2026, describes excellent communication and a timely follow-up visit. Worth asking about before booking: reviews from 2022, 2024 and 2025 describe trouble reaching the business after a job was scheduled or paid for — unreturned calls and texts, and in one case a two-month wait to finish a washing machine repair. A July 2022 review said the phone number was disconnected, though the business has clearly been active and reachable in the years since. One January 2022 review made a serious, unsubstantiated claim that the address was used as a drop point for fraudulent purchases — no other review or the BBB profile echoes this claim. The business is not BBB accredited, and BBB lists it as "Not Rated" for insufficient information rather than assigning a grade. Appliance World looks like a solid call for a homeowner who wants a personal, owner-run repair shop and is comfortable following up if a callback is slow — the recent reviews and repeated mentions of Tony by name outweigh the scattered gaps, but it's worth confirming a callback window up front before booking.
Excellent communication; punctual; quickly able to diagnose problem. Replacement parts were installed during a timely second visit. Very respectful of property.
BEWARE OF THIS PLACE! No one ever answers or returns calls. Not sure if this place is in business or not. If they are they shouldnt be. NO SERVICE.
Tony from this company is not dependable… took him a week to call me to make an appointment.. he supposedly fixed my stove and dishwasher… they are no better or the same as they were… immediately called him, no response…. Stay away from this company!!!!
Tony was great. Got back to me next day (this was over a weekend and my issue was not an emergency) and was able to schedule a day or two out. Issue was my dryer wouldn’t sense moisture and kick on heat. Arrived on time. Troubleshooting was efficient and dryer was working when he left 45 mins later. Couldn’t be happier. Thank you!
Tony was very efficient and knowledgeable regarding our LG refrigerator ice maker malfunction. Had it up and running again in no time. He also addressed seal issues which are contributing to the problem. I would definitely use him again in the future.,
Specializes in
Also offers
Languages
1 change recorded — last scanned Sep 4, 2026.
Fixes what others could not4.6