Scott's Appliance Service

Scott Dibble has run this one-man appliance repair shop in Milford, NH since 2005, and reviewers know him well enough to call him by first name and thank him personally. He's BBB-accredited with an A+ rating, and Google shows a 4.6-star average across 51 ratings. Most reviews from 2021 through 2026 describe the same visit: Scott calls back, shows up, explains what's actually broken, and charges what he quoted. A 2025 review described him fixing a refrigerator the day after a Thursday-afternoon call and being gone within the hour; another 2025 review said he came out immediately for a broken washer and didn't leave until the customer was certain it was fixed. One 2024 review said Scott's has kept the same household's kitchen and laundry appliances running for 23 years. Two older reviews describe a rougher experience. In a 2023 review, a customer said Scott diagnosed a dishwasher over the phone and said the whole control panel needed replacing before ever seeing it. In a 2022 review, a customer said he spent about 15 minutes in the house, declared a refrigerator's compressor dead without using any tools or meters, said he doesn't 'get on his knees anymore,' and charged $120 without attempting a fix. Scott's Appliance Service is a reasonable call for a fridge, washer, or dryer that's acting up in the Milford area, especially if you want someone who explains the problem in plain terms; given the two dated complaints about phone diagnoses and declined repairs, it's worth asking upfront whether he'll need to see the appliance in person before quoting a fix.