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AquaCare Pool Service is a Charlton-based, self-described veteran-owned pool company run by Doug, who handles both routine maintenance and hands-on repair work on inground and above-ground pools — cleaning, water chemistry, plumbing, electrical, and pool openings and closings. Across 15 reviews on Google, Angi, and HomeAdvisor — every one of them five stars — the same qualities repeat: patience with first-time pool owners, clear explanations, and reliability. Several reviewers specifically mention Doug walking them through what chemicals do and why, something more than one called unusual for a service provider these days. In a 2023 review, a homeowner described hiring Doug after a tree fell on their fence and damaged a 16-year-old pool, saying he single-handedly got it looking brand new. Another 2023 review described him troubleshooting and fixing a pool that had been poorly installed by someone else. Pricing and follow-through come up often too — reviewers describe Doug delivering more than the standard opening service at a lower price than previous providers, and staying in touch with progress on repair jobs involving pump and ladder replacement. For pool opening and closing, routine maintenance, or repair work in the Charlton area, AquaCare's small but entirely positive track record points to a hands-on owner-operator who explains what he's doing along the way.
This is my first year using a pool company for both opening and closing my pool. Doug was so pleasant and knowledgeable that I would highly recommend him to anyone searching for pool services!
Service was superior. Doug explained step by step what the project would entail. The turnaround was fast and his workmanship was second to none. He realized the urgency of my project and worked efficiently and it was completed competently and within the window of my time frame. I highly recommend.
So we had some serious pool damage due to a tree falling on our fence and also damaging our pool. I found Doug from AquaCare pool service on Angi’s list. He single handedly got the job done and our pool looks brand new. Mind you it’s a 16 year old pool. Doug is a master of his craft. I wouldn’t hesitate to call on him again for future pool services. If anyone out there is in need of any assistance with your pool, Doug is the way to go. You will not be sorry. He’s the absolute best!!
Very good and accomodating to my needs.
Project: Troubleshooting a poorly installed pool; getting it working.
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Certified attributes are verified against the public registry. Others are the business's own statement.
Added 19 new comments, added 1 new photo, established 3.9 rating
Stands behind old purchases4.8
Fast turnarounds4.4
Pool repairs4.4
Pool restorations4.1
Pool installation3.7
Goes beyond the job3.7