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Verified record
License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported.
Highlights
- Careful rigging — reviewers cite precise work near structures and property lines
- Same-day emergency response — cited for storm and fallen-tree calls
- Honest tree assessments — advises against unnecessary removal
- Repeat customers — several used the company multiple times over years
Arbor Access, run by certified arborist Andre out of Sandwich, has built a nearly unbroken run of five-star reviews on a reputation that cuts both ways — reviewers describe a crew that can safely take down a tree leaning over a roof, and just as often describe Andre talking a customer out of removing a healthy one. Across 46 reviews from 2021 through 2025, the same specifics recur: technical, careful rigging around structures, garages, and neighboring properties (one reviewer describes watching branches from a storm-damaged tree swung clear of a neighbor's fence); same-day response when a tree comes down on a roof; and cleanup thorough enough that several reviewers specifically call out a spotless job site afterward. Multiple customers describe using the company two, three, or more times over the years and say they won't call anyone else. The written record also shows Andre doing specialized climbing work — zero-access pruning, custom spliced rope terminations — and consulting directly with worried homeowners about whether a tree actually needs to come down, with more than one reviewer crediting that judgment for saving them the cost of an unnecessary removal. One review, from December 2021, is marked one star on the platform but its text is entirely positive, describing a clean, fairly priced third job with the company — almost certainly a rating entered in error rather than a real complaint. There's no genuine negative account in the written history. For tree removal, pruning, or an honest opinion on whether a tree needs to go at all, Arbor Access has one of the strongest and deepest track records in the category.
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