ART Drain Cleaning Services

Once again, ART was there when I needed them. When purchasing a new home, there are always a few things you’re not expecting, and having a shower drain not work properly is never a good one. When it is time to call in a professional, ART is always the first call I make. Not only did they pick up my call right away, I was also immediately scheduled in. On time, professional, equipped for the job, getting the job done with no time wasted, and leaving the place cleaner than it was upon arrival. These are all reasons why I confidently call ART for any of my plumbing needs. I can’t begin to thank them enough for everything they do!

We are a hotel and the owner of ART promised us that if we give them the big job which was to replace our sewer lines they will help us with any plumbing issues and we have them job which was well over $25K, and once the job was completed they promised us that they will come and inspect after several months which they never did. They never responded to my email, calls, text or any of my messages, and 4 of our toilets have been clogged since they did the job and never came back to fix or look at it. In fact when they left we had half a dozen rooms the water kept running for several days and one bath tub damaged as well! The owners are only interested in big jobs they will never come and do small jobs or service your small issues or problems! DUSHONEST ME!!! Seriously you completed the job last year in November of 2021, and we still have issues with 4 rooms and the check you sent me for the damages by your employee was received 2 weeks ago, after 8 months and after dozens of texts and calls and begging you, look who is talking! Also, you called the hotel yesterday and threatening my staff and telling her that you’re going to sue me FOR WHAT? Because I gave you my honest review, don’t call the hotel because you are writing bad things about me, you did not do the job right!

Amazing! Javier went out of his way to help. At 8 pm, we discovered the main water valve to house was leaking-a lot! Found Javier via google and called. He talked us through what needed to be done that evening. He even collaborated with the DPW to ensure we were ok for the night. Showed up first thing next morning and replaced the valves. What great customer service and all for a reasonable price. We have used his services again and the quality cannot be beat.

Highly recommend and agree with all the reviews below. My mom's basement drain in Quincy was backed up and Jen squeezed in an night appointment for my mom to get ahead of the coming weekend snow storm. Javier and Octavio came precisely on time and fixed the backlog with a jet and snake. Javier explained what was causing the backlog to my mom. They then jet cleaned, vacuumed & disinfected all the surrounding areas, appliances, and fixtures. I really appreciate this and want to thank them for how well they cleaned the area because my mom is very sensitive to smells and is quite elderly. Javier even fixed a separate unrelated leak he found. I called a couple other services and ART was the quickest to respond and gave a really competitive quote. If you can explain what you need on the phone, they gave me an estimate on the phone (which I found some others refused to do). If you need drain or plumbing services in the South Shore, I highly recommend Art Drain Cleaning Services.

This was the best servise i've experience in years from any company.I called and spoke with Javier who told me he would be there 10-15 minutes.He came and was so professional and polite.He finished the job in a timely manner and it was perfectly done! On his way out he even took the time to wipe some water up on the floor of the entrence he was using. Just a nice respectful guy all around:) Thank You Javier i will be calling you soon for other jobs i need done:)