ART Drain Cleaning Services
Local business · 100 Messina Dr A, Braintree, MA 02184, USA
Their work
10 photosVerified record
Highlights
- Repeat customers — reviewer says they always call ART for plumbing needs
- Strong star ratings — 4.5 to 4.6 stars across Google and Birdeye
- Review activity quiet — nothing added since 2023
- Thin review base — rating rests on only eight reviews total
- Softer than stars imply — underlying review tone runs only mildly positive
ART Drain Cleaning Services works out of Braintree, handling plumbing calls with drain cleaning as the specialty its name promises. Online the star counts lean solidly positive: Google shows 4.6 stars from 17 ratings, and Birdeye's own listing puts it at 4.5 stars across 21 reviews. The reviews behind those numbers are thin and dated — eight of them spread across 2021 to 2023 across three different sources, with nothing added since. One customer's comment sums up the appeal plainly: they say they confidently call ART for any of their plumbing needs. But the tone running through that small set of reviews reads milder than the headline stars alone suggest, so the praise shouldn't be taken as unanimous. Before booking, it's worth asking about work completed more recently, since the public review trail has gone quiet since 2023 and says little about how the business is performing lately. For a routine plumbing or drain job in the Braintree area, ART is a reasonable name to call — just ask for a couple of recent references given how sparse the online history is.
Read the comments
Most recent comments
- 5.0Mar 9, 2023
Once again, ART was there when I needed them. When purchasing a new home, there are always a few things you’re not expecting, and having a shower drain not work properly is never a good one. When it is time to call in a professional, ART is always the first call I make. Not only did they pick up my call right away, I was also immediately scheduled in.<br><br>On time, professional, equipped for the job, getting the job done with no time wasted, and leaving the place cleaner than it was upon arrival. These are all reasons why I confidently call ART for any of my plumbing needs. I can’t begin to thank them enough for everything they do!
— Michael DidierView on Google Reviews ↗ - 1.0Sep 7, 2022
We are a hotel and the owner of ART promised us that if we give them the big job which was to replace our sewer lines they will help us with any plumbing issues and we have them job which was well over $25K, and once the job was completed they promised us that they will come and inspect after several months which they never did. They never responded to my email, calls, text or any of my messages, and 4 of our toilets have been clogged since they did the job and never came back to fix or look at it. In fact when they left we had half a dozen rooms the water kept running for several days and one bath tub damaged as well! The owners are only interested in big jobs they will never come and do small jobs or service your small issues or problems!<br><br>DUSHONEST ME!!! Seriously you completed the job last year in November of 2021, and we still have issues with 4 rooms and the check you sent me for the damages by your employee was received 2 weeks ago, after 8 months and after dozens of texts and calls and begging you, look who is talking!<br><br>Also, you called the hotel yesterday and threatening my staff and telling her that you’re going to sue me FOR WHAT? Because I gave you my honest review, don’t call the hotel because you are writing bad things about me, you did not do the job right!
— Raj PatelView on Google Reviews ↗ - 5.0Apr 22, 2022
Amazing! Javier went out of his way to help. At 8 pm, we discovered the main water valve to house was leaking-a lot! Found Javier via google and called. He talked us through what needed to be done that evening. He even collaborated with the DPW to ensure we were ok for the night. Showed up first thing next morning and replaced the valves. What great customer service and all for a reasonable price. We have used his services again and the quality cannot be beat.
— Debby SmithView on Google Reviews ↗ - 5.0Feb 25, 2022
Highly recommend and agree with all the reviews below. My mom's basement drain in Quincy was backed up and Jen squeezed in an night appointment for my mom to get ahead of the coming weekend snow storm. Javier and Octavio came precisely on time and fixed the backlog with a jet and snake. Javier explained what was causing the backlog to my mom. They then jet cleaned, vacuumed & disinfected all the surrounding areas, appliances, and fixtures. I really appreciate this and want to thank them for how well they cleaned the area because my mom is very sensitive to smells and is quite elderly. Javier even fixed a separate unrelated leak he found. I called a couple other services and ART was the quickest to respond and gave a really competitive quote. If you can explain what you need on the phone, they gave me an estimate on the phone (which I found some others refused to do). If you need drain or plumbing services in the South Shore, I highly recommend Art Drain Cleaning Services.
— Eva ChungView on Google Reviews ↗ - 5.0Feb 3, 2022
This was the best servise i've experience in years from any company.I called and spoke with Javier who told me he would be there 10-15 minutes.He came and was so professional and polite.He finished the job in a timely manner and it was perfectly done! On his way out he even took the time to wipe some water up on the floor of the entrence he was using. Just a nice respectful guy all around:) Thank You Javier i will be calling you soon for other jobs i need done:)
— christina guistiView on Google Reviews ↗
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Update history
Added 8 new comments, added 10 new photos, established rating 3.7
- behind the score: Review activity quiet — nothing added since 2023