True Prime Plumbing, Heating & Cooling is a Dorchester-based Massachusetts contractor serving Greater Boston with plumbing, heating, cooling, water-heater, leak-repair, emergency, and bathroom-remodeling work. The company states that it serves Braintree, Boston, Needham, Randolph, Weymouth, Abington, Milton, Dedham, Dorchester, West Roxbury, Brighton, South Boston, Allston, Mattapan, and Brookline. Its Massachusetts plumber license is listed as active, with True Prime Plumbing LLC as the registry holder of record.
Customers describe a broad run of completed work, including water-heater replacement, boiler and radiator repairs, heat-pump and mini-split installations, leak repairs, bathroom work, and whole-house systems. Recent reviews repeatedly mention punctual arrival, clear explanations, clean workmanship, and quick emergency response; one homeowner said the team replaced a water heater at 11 p.m., while another described a same-day diagnosis and indirect-tank installation in a 104-year-old house. A 2026 review also credits the team with helping navigate Mass Save rebates for a heat-pump project.
Before booking, ask which licensed professional will perform the work, what is included in the estimate, and how rebate or permit responsibilities are handled. The public record identifies an active plumber license for the LLC, while the customer accounts span both routine repairs and larger HVAC installations, so scope and equipment details should be confirmed in writing.
True Prime looks suited to homeowners seeking plumbing or heating-and-cooling repairs, replacements, or installations in the listed Greater Boston communities. Confirm availability, the exact system or fixture being serviced, the written price, and any emergency or rebate terms before work begins.
