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Railings, gates, doors and custom ironwork are Artistic Wrought Iron’s stated focus in West Hartford. The company says it has worked across Connecticut for over 65 years and offers free estimates. Its HomeAdvisor rating is 3.9 stars from seven ratings, with customer accounts dating from 2012–2017. A 2013 reviewer described an on-time railing installation completed in two hours and praised cleanup. Another April 2013 customer praised craftsmanship, pricing and the finished product. The detailed complaints concern finishes and follow-up. A May 2017 customer said railings arrived with an uneven finish containing dirt and hair, began rusting within a week and included one railing installed out of square. The customer said attempts to straighten it damaged a recently re-grouted porch. Part of the railing went back to the shop for repair, and the railings were repainted on site with gloss paint; the reviewer remained unhappy with the appearance and said it differed from the promised factory finish. A June 2014 customer separately reported defective, peeling material and unanswered requests for help after a promised callback. Artistic Wrought Iron Mfg Co.’s Connecticut home improvement contractor registration is expired.
“Along with his two brothers, he founded Artistic Wrought Iron Mfg. Co. Inc. of West Hartford, CT in 1958.”
The railing was installed while I was not home. The finish was a new product they tried: matte but uneven, full of dirt and hair, and just nasty-looking. Also was rusting within a week. They sent out painters whose only English words were "You want shiny?" One railing was also installed out of square. They tried to bang it out, damaging the recently re-grouted porch. Finally had to cut side away, drill into slate, and take that side back to shop for repair. Finish of railings is very unattractive and rusting, hair and fuzz. Not the factory-finish we were told to expect. Re-painted on site with gloss paint. Not what I expected at all in hiring this company.
unknown
The material looked wonderful, but apparently it is defective and peeling, I have been trying reach out to him about the issue but he is very unresponsive. He did tell me that he would get back to me but never did. I would just like to have some resolution or to even have him tell me over the phone what to do.
3/10/13They came on time and installed railing in 2 hours then did a very good job of cleaning up. <br />
/10/13They came on time and installed railing in 2 hours then did a very good job of cleaning up.
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1 change recorded — last scanned Oct 31, 2026.
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