Is this your business?Claim this page →
Verified record
Cabinets and countertops are central to the projects customers describe at Hartford’s Kitchen Factory. An October 2026 reviewer, the Dollar family, described meeting Ben at the showroom in May, choosing stained lower cabinets and creamy-white uppers, then having the installation done in August to suit their own schedule. They named Joaquim and Lucas as the installers and praised the finished cabinets, quartz counter and backsplash. The Hartford showroom’s website advertises residential and commercial kitchen design in the city and surrounding area, along with free estimates. Customers describe Ben helping with layouts, measurements, ordering and delivery. In January 2026, a homeowner taking the DIY cabinet-installation route said he provided phone and text guidance, accommodated changes and replaced a drawer faceplate the customer had broken at no charge. The customer’s preference for a one-piece countertop changed to a proposed sink split after the original plan proved impractical. A June 2025 customer said cabinets arrived within two weeks after they resumed the project, followed by countertop measurement and installation the next week. They mentioned a minor issue that Ben resolved promptly and followed up on. In April 2024, another customer described cabinet and quartz-counter installation completed within a week, including the weekend; the installers adjusted for imperfections in the units, and the reviewer praised the outcome. A June 2024 reviewer described a much worse result from a pandemic-era kitchen renovation. They alleged cabinets and hinges were failing, a thin countertop arrived chipped and continued chipping, and a floor cut left a four-inch gap exposing plywood. They said a request to fix the floor brought an offer of a discounted new floor. The reviewer also described incorrect cabinet height preventing use of a purchased microwave, extra expense for relocating the refrigerator’s ice-maker line, and a third-party hinge repair that did not last. Hartfords Kitchen Factory LLC’s Connecticut home-improvement registration HIC.0668130 was expired when checked on October 30, 2026; the registry described it as inactive due to non-renewal. Google lists a 4.9-star average from 41 ratings. An October 2026 customer praised the workmanship of their new cabinets, fair pricing and careful delivery.
We would give more stars if we could! Hartford's Kitchen Factory, is the place to go, if you're looking for an upgrade or total remodel of your kitchen! We previously had a very unsatisfactory experience with another company but when we heard of Hartford's Kitchen Factory, we had to give them a chance. And we are so very happy that we did. We went in May 2026 to the showroom and met with Ben, he heard our story and was very reassuring that we would have a much better experience, and we sure did. From that first meeting, Ben understood the look we were going for and gave us a tour of the showroom. One of the kitchen displays they had, was the one we went with.Timber Stain on the bottom and a creamy white on the top. We even went with the champagne handle designs as well. From there, we sat down and designed our kitchen. Ben came out and measured and before you know it, we had plans and dates for installation. Due to our schedule we waited till August for install so we could prep the space. Joaquim and Lucas, our installers were accomadating and pleasant to work with, as well. And don't worry if you need countertops either, we picked out a beautiful Splonda quartz for backsplash and counterop that looks fantastic with the cabinets! We are so thrilled that we found Ben and Hartford's Kitchen Factory! Will be going back to see Ben, when we need a cabinet for our bathroom project. And BTW, Fabuwood cabinets are wonderful! Whether you're looking for stain or painted, they have money colors and stains to choose from. You'll be very happy when you go to their showroom and with the outstanding customer service. You should feel comfortable when you are doing a big project like this and that's exactly what you will get with Ben, Donny and stafff. A very family oriented and friendly company. With much gratitude, The Dollar Family
I am very pleased with the workmanship and quality of my new kitchen cabinets. Ben was wonderful to work with and very patience with the many questions I asked. The pricing was fair and the delivery of the cabinets was done with care. Thank you for making this renovation a success.
Donny and Ben are a pleasure to work with great service will be back with future projects
It was a pleasure working with Hartford's Kitchen Factory. They were very helpful and knowledgeable. They made sure it was a smooth process. My wife and I were very happy how our kitchen turned out.
Working with Ben was a pleasure! From showing me cabinet & countertop samples to being expeditious on the delivery & install. The whole process was great & I could not recommend Ben or Hartford's Kitchen Factory enough!
Specializes in
Also offers
Languages
1 change recorded — last scanned Oct 31, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from HARTFORD'S KITCHEN FACTORY. Use it to sanity-check bids, then get the real number in writing.
Cabinets are roughly 30% of a kitchen budget.
Estimated range
$21,600 – $32,900
Typical kitchen remodel around $27,300
Custom-made cabinetry and vanities4.2
