Verified record
B & R Glass is the kind of shop Arlington calls when something made of glass breaks — a cracked storm window, a shower door that won't slide right, a church window pane shattered by weather. The Better Business Bureau lists the company as established in 1976, though a 2022 reviewer remembered it going back further, to 1970, calling it a business run by 'multiple generations of hard working individuals.' The thing that keeps coming up in its Google reviews is speed: an August 2026 review describes a homeowner who cut himself trying to fix his own storm window frame, brought it to B & R, and had it fixed on the spot rather than waiting a week. Shower door work draws similar praise — a 2024 review credited Mike and his crew with coming back repeatedly at no charge to fine-tune a glass shower door installation until it worked exactly right. Other reviews describe a 2025 quote and repair for a cracked church window pane, safety glass swapped into four interior doors in 2024, and mirrors installed quickly for a personal training studio in early 2025 — a wide range of glass work for a small shop. Across the 17 Google reviews on file (4.6 stars from 39 ratings, spanning 2021 to 2026), the four posted in the past six months are all positive. Two things worth knowing before calling. The state registry shows the company's Massachusetts home improvement contractor registration, #111285, is expired — worth asking about directly if the job needs that registration. And a review posted in December 2025 called the shop 'a bit hard to get a hold of,' though it added the service was worth the wait once someone answered. A separate, older one-star review from 2022 is entirely about a company driver's unsafe driving, with no mention of any glass work. For a same-day glass fix — windows, shower doors, mirrors, screens, or a custom cut — this is a small shop with decades of history and customers who keep coming back for one project after another. Confirm the registration status and try more than one way to reach them, since getting through can take persistence.
“They all use the factory glass as far as I know. I have used Settles glass in Watertown (they are everywhere here) and B & R Glass on Mass. Ave. in Arlington (a rather run down looking place). Both places did a good job. There almost 17 pages of glass places in the Boston yellow pages. Pick one and go there or have them come to your car. You don't even have to call your insurance company, they take care of it all. You just pay them your deductable if you have one. ... BTW, most places charge less for the glass than the dealer will, installed!”
This shop is great! I needed my storm window repaired. In taking it out to clean it, the frame came apart. In trying to fix it, I ended up cutting myself. I took the window to B & R, and they fixed it for me right there. No coming back in a week — did it right there. I would definitely recommend B & R. They are friendly and their prices are reasonable. I had no idea they can do practically any glass related repairs. Thanks, B & R.
Strongly recommend
These guys are great! You don’t see too many of these types of family businesses any more. Multiple generations of hard working individuals. Have used them for many screen and glass replacements over the last 25 years and i hope they stay in business for many years to come.
If I could double the number of stars, I would. That group could not be nicer, more customer focused, more helpful. I have had them do about a half dozen projects for me, and I would not think of going anywhere else.
A bit hard to get a hold of, but once you do you'll get great service and excellent results. Knowing about this place is a must for any area property owner
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1 change recorded — last scanned Sep 5, 2026.
42 years in business4.3
Tile and bathroom work4.1