Craig's Landscaping

Fourteen reviews on Google in the last six months, and every one of them five stars — a pattern that repeats across weekly lawn care, patio work, and yard rebuilds. Craig's Landscaping operates out of 70 Bow Street in Arlington; the company says it's been designing and building landscapes and patios across Middlesex County since 1999, employee-owned with founder Craig Gallagher still at the helm. Its BBB file lists 30 years in business and names Gallagher as president, matching that timeline — though the business has never pursued BBB accreditation, a separate status from the A+ letter grade shown there. The last six months of reviews lean toward bigger jobs rather than routine mowing. One customer had a backyard slope regraded and leveled after grass wouldn't take on the hill; it became a level lawn for a kids' playhouse. Another had the crew backfill and grade the ground around a new garage foundation, timing the topsoil and compost work so grass seed took root within about a week on ground that had just been torn up by cement trucks and skid steers. A third mentions masonry repairs in a basement alongside the seasonal fall and winter cleanup the crew handles every year. Patios and pavers come up often too — one reviewer says they've kept using the company since a recent patio installation. Reviews going back to 2022 describe years of repeat lawn installation, walkway construction, and seasonal maintenance without a break in the relationship — not the kind of pattern a handful of one-off reviews can produce. One thing worth asking about directly: an independent review site carries a complaint, with no date attached, describing two unanswered phone calls and a four-week wait before hearing back. That runs against the recent reviews, which repeatedly mention quick callbacks and on-the-spot adjustments — worth confirming response times up front, especially for a smaller job. The BBB A+ grade is also worth reading correctly: it's BBB's own letter grade, not proof the company sought or paid for accreditation. For a full yard rebuild, a problem slope, or patio and hardscape work in Arlington, Lexington, or Winchester, the recent track record is deep and consistent. Anyone with a smaller, one-off job may want to ask how quickly they can get on the schedule.