B & S Comfort Solutions, LLC

B&S Comfort Solutions, LLC is an owner-operated heating and cooling company working out of 5 Salmon Brook Road in Brookfield, covering Worcester County towns from Auburn and Barre through Brookfield, Holden and Charlton. Its BBB profile records the business as started and incorporated on 6/5/2023, three years old, an LLC with one employee, with Deonente Baptista listed as owner; the company's own site describes it as family-, minority- and Black-owned and says customers deal with the owner directly, who it says brings over twelve years of HVAC experience. The customer record is short but consistent. Nine reviews on Angi — mirrored onto HomeAdvisor under the same pro id, so they are one set rather than two — average 4.9, and they run from July 2023 to February 2024. In a 2023 review a homeowner described an A/C call answered the same day, with the technician explaining what he found, confirming the system was running before leaving, and asking to be told later if anything changed. Another 2023 customer said a thermostat request submitted on a Monday was installed by Thursday. Two more 2023 reviews put A/C service jobs at $300 and $450 and called the pricing fair. A February 2024 reviewer described the work as detail-oriented and thorough and named a technician, Danny. The Better Business Bureau has accredited the company since 7/3/2024 and grades it A+. What is worth confirming is credentials and coverage. The company publishes a Construction Supervisor License #CS-118767 and Oil Burner Technician License BU-322039 on its own site, along with EPA refrigerant certification 2281413 and Bosch and Mass Save affiliations — all self-reported and not verified against any registry here, so ask to see them. The company's own site advertises 24/7 emergency service and one-year workmanship warranties, while its Angi profile answers that it offers neither; that is a direct disagreement worth settling before you rely on either. For a heat pump, A/C or thermostat job in the Brookfield and Worcester area this is a small, well-reviewed shop where the owner does the work. Its whole written record predates 2025, so ask for recent references, current licence numbers and a written answer on emergency coverage and warranty.