Banner Pest Control

Banner Pest Control is a one-man, family-run operation out of Dracut built around Rick Kelly showing up fast — reviewers describe him answering the phone himself and arriving the same or next day for a bee, wasp or yellow jacket emergency, sometimes within hours of the first call. The specialty that comes up again and again, though, is rodent control done without second-generation anticoagulant poisons (SGARs). Customers across dozens of reviews from 2024 back through 2020 specifically credit Rick for using bait and methods that won't secondarily poison hawks, foxes and other predators that might eat a treated rodent — several say they sought him out for exactly that reason after other companies offered only standard poison. Beyond rodents, the reviews cover bees, wasps and yellow jacket nests, ants, ticks, spiders, a bat problem and a bed bug inspection, with customers consistently describing him as responsive, thorough and willing to explain the process step by step. In a 2023 review, one customer described calling him in after another pest company did inadequate work and pushed unnecessary extra services, a contrast the reviewer clearly appreciated. Three reviews, all from 2023, describe a different pattern worth knowing about: after an initial paid visit or a multi-month contract, getting Rick to respond to follow-up calls, texts or a warranty claim became difficult, with one customer describing $625 paid for a 6-month contract that went unanswered after the first month. Nothing similar shows up in the reviews from 2024 onward, but it's a real account worth asking about directly if your job involves an ongoing contract or a warranty callback. Google shows a 4.6-star average from 153 ratings, and Angi shows 4.9 stars from 12 ratings. For a bee, wasp or rodent problem, especially if avoiding rodenticide poisoning of local wildlife matters to you, this reads as a responsive, specialized one-man operation with a long track record. Worth confirming upfront what follow-up support looks like if you're signing on for an ongoing contract rather than a single visit.