Barrett Plumbing & Heating

Barrett Plumbing & Heating describes itself as a Cape Cod-based plumbing, heating and air conditioning contractor for residential and commercial customers, and says it has been in business 20 years. Its Massachusetts plumber licence, number 4758-PL-C, is active on the state registry under the holder D Barrett Plumbing & Heating Inc. A recent Google reviewer said Nathan followed up on a callback to diagnose an outdoor AC unit that still wasn't working properly after a motor replacement, and that everything appears to be working now. A recent customer said Eric called ahead, explained the options clearly, then replaced one faucet and repaired another. A recent reviewer said tech Nathan diagnosed and addressed excessive condensation and shutoff in their HVAC handler. A 2026 customer said Bruce was at the door within an hour of a call about a gas furnace that would not light, just after a blizzard, and had them back on line within half an hour. A 2026 customer said Max Lunev arrived in 20 minutes at 11:30 at night when a furnace stopped working. A 2026 reviewer said Nathan showed up within an hour on an emergency boiler call, diagnosed the issue and repaired it. A 2025 reviewer wrote that Eric Johnson of Barrett Plumbing, part of Murphy, redirected a water feed line so a new toilet would fit. A recent one-star reviewer cited poor workmanship and rudeness. A 2026 customer said a leak with no water was scheduled days out, then the plumber was late and cancelled, and that customer called someone else. A 2026 reviewer said the plumber was great but reaching him through the company's AI answering service took several calls over 16 hours, even on an emergency. A 2026 customer said poor communication about arrival times meant taking 3 days off work to be home. A 2024 Houzz reviewer said a boiler stopped working after a check, an emergency tech arrived 4.5 hours later, and they had paid almost $2000 so far. A 2024 customer of over 15 years objected to a $195 dispatch fee after a Sunday no-heat call went unreturned.