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Bass Reddy Rooter is a New Bedford plumbing and drain-service company with a long local footprint: BBB says it was established in 1974 and lists drain and sewer cleaning, septic troubleshooting, jetting, testing, pumping, and portable toilets. Its HomeAdvisor profile lists emergency services, seven-day hours, and 55 years of experience. The customer stories are mostly dated but concrete. A March 2026 homeowner described a drain unclogged after water backed into a shower, while 2018 customers described quick arrivals, weekend response, courteous technicians, and clean work. One 2018 customer said the final price was double the quote, even while being pleased with the result; ask how difficult-site charges are handled before work begins. The company is a fit for drain, sewer, and septic-related problems, especially urgent blockages. Get the scope and price in writing, and confirm what emergency response and any additional work will cost before authorizing it.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Bass Reddy-Rooter Sewer & Drain Cleaning. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
“Nick and his crew have helped us out multiple times and have worked hard to trouble shoot problem and address problem in most cost effective manner.”
“### Experienced Drain Cleaner/Sewer ... #### Wouldn't get my worst enemy a job there ... What is the best part of working at the company?Lunch time/ break time/ drive timeWhat is the most stressful part about working at the company?Dealing with management/ supervisor What is the work environment and culture like at the company?Favoritism/ backstabbing and butt kissing all the timeWhat is a typical day like for you at the company?Very Stressful and bad working environment ... See all reviews ... ## What would you say about your employer? ... Help fellow job seekers by sharing your unique experi”
Today my wife was washing clothes and decided to use the downstairs bathroom. When she walked in, there was water coming from the shower drain and onto the floor. She called me at work to let me know what was going on. I left work right away and on my way home I called Bass Reddy Rooter. I was able to speak to Tim, who was very easy to talk to, and he reassured me that they would be able to take care of my problem. Within a short period of time, John arrived at my house, and after assessing the problem, he unclogged the drain pipe, and we were back to being able to use our water again. I can’t say enough about John, and the way he explained everything he was doing and answered all of my questions. I would highly recommend Bass Reddy Rooter to anyone who has a septic system issue.
Great job! The technicians were fair, thorough, and very courteous. We would use them again for any plumbing needs.
They answered to request immediately, fit me right into their schedule, arrived on time and completed the work within the time restrictions. Addressed additional issues that came up and coordinated the completion of those issues. I would have no problem recommending Bass to anyone.
They came within an hour of my talking with the company owner. It took them 2 hours to complete the job ONLY because they ran into extensive problems snaking the pipes. They cleaned up they area before leaving and I was pleased with the work. If I would to have one negative it would be that the price was double what I was quoted. But to their defense they were not aware beforehand of the problems on site.
Tub wouldn't drain Saturday night. They called me Sunday morning, and came out within a couple of hours. No extra charge for the weekend. Professional, clean, and very friendly.
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Sep 8, 2026.
Transparent diagnostics5.0
Honest, no-upsell service5.0
Rapid response5.0
Repeat, years-long customers5.0
Honest pricing5.0
