Verified record
A tub that wouldn't drain on a Saturday night got a call back Sunday morning and a truck within a couple of hours — and, the customer wrote in a March 2018 review, no extra charge for the weekend. That is the job Bass Reddy-Rooter is built for: the drain or sewer line that quits at the wrong moment. BBB lists the New Bedford company as established in 1974 and family-owned. The written accounts run from 2018 to 2026 — four at five stars, one at four. In April 2018 a customer had a crew at the house within an hour of speaking with the owner; the job ran two hours because of extensive problems snaking the pipes, and the area was cleaned up before they left. A May 2018 review described a request answered immediately, an on-time arrival, work finished inside the customer's time restrictions, and additional issues addressed and coordinated; in August 2018 another called the technicians fair, thorough and courteous. The most recent account, from March 2026, is the kind of morning that puts this number in a phone: a homeowner described water coming from the downstairs shower drain onto the floor while the washing machine ran, and calling Bass Reddy on the way home from work. The service list goes well past a snake — high-pressure water jetting, pipe lining, smoke and dye testing, televised lines, catch basin cleaning, septic troubleshooting and cellars pumped. Angi and HomeAdvisor both list emergency service and put 55 years behind the name, while BBB dates the business to 1974. For a New Bedford drain or sewer line that has backed up, especially on a weekend, this is a reasonable first call. Ask what the visit covers if the line has to be jetted or televised rather than snaked, and confirm the weekend rate — the one customer who mentioned it was writing in 2018.
“Nick and his crew have helped us out multiple times and have worked hard to trouble shoot problem and address problem in most cost effective manner.”
“### Experienced Drain Cleaner/Sewer ... #### Wouldn't get my worst enemy a job there ... What is the best part of working at the company?Lunch time/ break time/ drive timeWhat is the most stressful part about working at the company?Dealing with management/ supervisor What is the work environment and culture like at the company?Favoritism/ backstabbing and butt kissing all the timeWhat is a typical day like for you at the company?Very Stressful and bad working environment ... See all reviews ... ## What would you say about your employer? ... Help fellow job seekers by sharing your unique experi”
Today my wife was washing clothes and decided to use the downstairs bathroom. When she walked in, there was water coming from the shower drain and onto the floor. She called me at work to let me know what was going on. I left work right away and on my way home I called Bass Reddy Rooter. I was able to speak to Tim, who was very easy to talk to, and he reassured me that they would be able to take care of my problem. Within a short period of time, John arrived at my house, and after assessing the problem, he unclogged the drain pipe, and we were back to being able to use our water again. I can’t say enough about John, and the way he explained everything he was doing and answered all of my questions. I would highly recommend Bass Reddy Rooter to anyone who has a septic system issue.
Great job! The technicians were fair, thorough, and very courteous. We would use them again for any plumbing needs.
They answered to request immediately, fit me right into their schedule, arrived on time and completed the work within the time restrictions. Addressed additional issues that came up and coordinated the completion of those issues. I would have no problem recommending Bass to anyone.
They came within an hour of my talking with the company owner. It took them 2 hours to complete the job ONLY because they ran into extensive problems snaking the pipes. They cleaned up they area before leaving and I was pleased with the work. If I would to have one negative it would be that the price was double what I was quoted. But to their defense they were not aware beforehand of the problems on site.
Tub wouldn't drain Saturday night. They called me Sunday morning, and came out within a couple of hours. No extra charge for the weekend. Professional, clean, and very friendly.
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Sep 8, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Bass Reddy-Rooter Sewer & Drain Cleaning. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Transparent diagnostics5.0
Quoted price holds5.0
Midnight and weekend help5.0
Same-day and weekend calls for burst pipes and lost heat5.0
Broad plumbing and HVAC range5.0
Rapid response5.0