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Local business · Woodbridge, CTLocal business · Woodbridge, CT
Verified record
On HomeAdvisor, this profile calls itself a full-service bathroom remodeling company and opens with copy about Jacuzzi products. Its BBB page describes Capital Construction Contracting as an exterior remodeler for roofing, siding, windows, doors, decking and masonry, with an A+ grade. HomeAdvisor shows 4.4 stars from 81 ratings. A 2023 HomeAdvisor customer said Capital roofed their house after the 20-year-old roof had buckled in a couple of places, with 2 plywood sheets replaced, and called project manager Danny H responsive. A 2023 customer said the roof was finished in one day on a very hot day. A 2023 customer said Capital Construction built a new two-level Trex deck and addressed the touch-ups requested at the end. A 2023 customer said a siding project started and ended on the two-week estimate. A 2023 customer who contracted in May 2023 for an exterior paint job, gutters and re-shingling a bulkhead wrote in month 5 that no gutters were installed, nails stuck out inside the bulkhead and a pile of project waste sat in the yard. A 2023 customer said they were told 6 to 8 weeks and the project took 3 1/2 months, with emails to the office not returned; that customer said it went better once project manager Scott was put on. A 2023 customer said Alside Windows contracted an independent company to install their windows and that Capital Construction did none of the work. A 2023 customer said Capital uses subcontractors and the price was high. Connecticut lists its home improvement contractor registration, HIC.0701817, as active, held by Bath Remodel By Capital LLC.
Very professional start to finish
Customer service is practically nonexistent. For a company that prides themselves on offering great customer service to clients, I felt they were severely lacking. The actual quality of the work looks good to me (as Im not an expert on roofing obviously), but the entire process was a headache. If you bring up any concerns, you are met with condescending remarks and screenshots of fine print in the contract that absolves them of any personal accountability for anything. The company talks highly of themselves and how they do not upcharge/upsell products but they absolutely do and get different answers from different people in different department - I.e. one tells you;It was supposed to be x dollars but I gave you a discount on this additional work; while another will explain an invoice showing no discount at all and try to justify overcharging on a project thats already costing you $21k. Will not use this company again.
They showed up on schedule and worked three days in a row to complete the job. I also received gutters. They left the property clean. Thank you, for a job well done.
Save your money and hire someone else.
I donâ t like to post negative reviews but our patience has been exhausted with no end in sight. I cannot recommend Capital Construction. We contracted with them in May 2023 for an exterior paint job, gutters, and re-shingling a bulkhead. We are in month 5 with no communication or timeline for completion. The following jobs on our contract remain outstanding: 1. Nails sticking out on the interior of our bulkhead, a safety hazard; 2. No gutters installed on our house, which has lead to water leaking in our basement during this rainy summer; and 3. A pile of project waste in our yard as winter approaches (also a safety hazard, once it snows). We were not given the communication we were promised. We have no idea why the remaining components of our contract cannot be completed in a timely manner. Trying to contact customer service or the project manager is like banging our heads against the wall. We were patient given the humidity and rain of the summer, but we now feel we have no other recourse but to file a BBB complaint.
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1 change recorded — last scanned Oct 16, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from Bath Remodel By Capital. Use it to sanity-check bids, then get the real number in writing.
Upgrades beyond the standard like-for-like swap included in the base scope.
Estimated range
$25,900 – $42,300
Typical bathroom remodel around $34,100
Quick shower installs5.0
Hardwood and vinyl floor repairs and installs5.0
