Bath World of Boston

Bath World of Boston is a Haverhill-based bathroom remodeler that shows up in customer reviews under the brand name Bath Planet, and its work is built around fast, single-visit bathroom transformations — tub-to-shower and walk-in-tub conversions rather than ground-up gut renovations. It holds an active Massachusetts home improvement contractor registration (license 200754, verified against the state registry) and a BBB A+ rating with accreditation dating to December 2023; BBB's own records list the same license number, expiring January 2027. On Google, it carries a 4.9-star average across 132 ratings. The recurring theme across dozens of reviews from 2021 through late 2025 is speed and process: jobs finished in a single day or two, crews that lay down drop cloths and vacuum on their way out, and a sales and design process customers single out by name — Nicole Chaput, Doug Labb, and Jeremy come up again and again for walking homeowners through tile, acrylic, and layout choices without high-pressure tactics. A meaningful slice of that work skews toward accessibility: several reviewers describe installing walk-in tubs and showers for parents or spouses dealing with arthritis, hip replacements, or advanced age, citing hydrotherapy jets, grab bars, and a low step-in threshold that let them bathe on their own again. Not every job has gone that smoothly. In a November 2025 review, one customer described contractors who skipped the filler strip on a new vanity — leaving a visible gap against the wall — and cut multiple holes for a light fixture that were never properly patched, calling the crew's work careless. It's also worth flagging that a cluster of October 2025 reviews refer to the installer as Ultratubs rather than Bath Planet; nothing here resolves whether that's a related brand or a separate listing folded into the same profile, so it's a fair thing to ask about directly. For a homeowner set on a quick, safety-focused bathroom upgrade — especially a walk-in tub or shower aimed at aging in place — this looks like an established, licensed regional option with a strong track record on speed and communication. Given the one detailed complaint about finish work, it's worth asking for a walkthrough or punch-list before signing off, and confirming up front which brand name and crew will actually be doing the installation.