Bunker Building & Remodeling

Bunker Building & Remodeling is a Haverhill outfit whose customers keep coming back for decades — one reviewer says the company has been their only contractor for almost 20 years, another for over 20. Owner Mark Bunker, often working alongside site manager Jason and office lead Michelle, holds an active Massachusetts home improvement contractor license verified against the state registry, and the range of work described runs from a five-minute phone fix to adding a full second and third floor onto a 100-year-old house. The volume here is unusual: 5★ across 72 Google ratings, and dozens of written reviews running from 2021 into mid-2026 without a real negative one. What stands out as much as the craftsmanship is a pattern of honesty about scope and cost — Mark gave one homeowner a free phone consultation and talked them out of an unnecessary paid in-home visit; found rotted wood behind a window sill and recommended the cheaper of two fixes rather than the pricier one; and, when a project needed stonework outside the company's expertise, referred the homeowner to another contractor instead of taking the job anyway. The variety of work is wide too — a second-egress door cut into a garage apartment, a rebuilt deck with roofline support, a gas-to-wood fireplace conversion, replacement condo porch railings — and reviewers across that range keep mentioning the same things: crews that show up on the promised day and time, protect the property, and communicate constantly (one reviewer specifically got a written email summary after every phone call). On the biggest jobs, the same crew carried a full second-and-third-floor addition on a 100+ year-old foundation through material shortages and finished on time, and remodeled a nearly 150-year-old house down to the heat, AC, plumbing, electrical and load-bearing walls. The one blemish in an otherwise spotless record: a kitchen remodel review — new cabinets, countertops, a redesigned 1950s-era layout — otherwise full of praise for communication and subcontractor coordination, mentions the project went over budget. For anything from a stuck window to a full addition, the record here is about as deep and consistent as they come — just confirm the budget in writing on a bigger job given that one account.